Question 1

How can I contact Education?

Accepted Answer

The Education Team can be contacted via the below email addresses:
education@wvt.nhs.uk
For any queries relating to Education
Apprenticeships@wvt.nhs.uk 
For any queries relating to Apprenticeships
EducationFunding@wvt.nhs.uk 
For any queries relating to funding or study leave
Induction@wvt.nhs.uk
For any queries relating to Induction or new starters information
OrganisationalDevelopment@wvt.nhs.uk 
For any queries or to book for any of our OD Offerings

Question 2

How can I book a room in Education?

Accepted Answer

To book a room in Education, please fill out our room booking request form below:
https://forms.office.com/e/dN4jz18EEz
Once we have received this, please allow up to 5 working days for a response. 
If you no longer require the room, please email education@wvt.nhs.uk and this can be cancelled for you.

Question 3

I am locked out of my ESR, how can I re-activate this?

Accepted Answer

If you cannot access your ESR, you will need to contact the ESR Workforce team to reactivate your account.
This can be done by emailing WorkforceInformationSystems@wvt.nhs.uk or by contacting 01432 801929

Question 4

I have an MS Teams session coming up but have not received the link, what can I do?

Accepted Answer

If you have not received the link for your session, please be aware that this will be sent to you on the Friday before your session.
However, if you have still not received, please email education@wvt.nhs.uk and they can send this through to your WVT email. You can then forward this through to your preferred email address, if required.

Question 5

I am booked for a course but can no longer attend, how can cancel my place?

Accepted Answer

This can be cancelled on your ESR Learner Homepage. You will need to log into your ESR and access your Learner Homepage, under the 'My E-Learning' Section.

Once on there, you will see all of the courses that you are booked for under 'My Current Instructor-Led Enrolments'. If you click on the course you wish to cancel, you will see a drop down box at the top right of the screen that says; Select an Action.

If you click on this and select Unenrol, you will then need to select a reason for cancelling. Once selected, your place will then be cancelled.

Question 6

How do I apply for Education Funding?

Accepted Answer

Please follow fill out the e-form below:
https://tr.ee/AtFRY9W5kX
Once you have completed this, it will go to the budget manager via INTEGRA for approval. Please note this is approval to allow you to attend the training course NOT for funding. The form will get sent onto the Education department to code etc. The system will automatically create a Purchase Order at the end of the process.  Please ensure you are using a Trust device and then use the link below to access the new E-Form. Please note the funding will come from the Education CPD budget.
PLEASE NOTE THAT AN E-FORM IS NOT REQUIRED FOR CREDIT CARD TRANSACTIONS. PLEASE CONTACT THE EDUCATION FUNDING TEAM FOR FURTHER INFORMATION.

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