Question 1

Can I come with makeup on my eyes?

Accepted Answer

We recommend arriving with clean, makeup-free eyes and lashes. This ensures better adhesive bonding and longer lash retention. Avoid mascara, eyeliner, and oily skincare before your appointment.

Question 2

How should I prepare before my lash appointment?

Accepted Answer

Come with clean lashes, avoid caffeine to help you relax, and try not to wear contact lenses during the service. You’ll be lying down for a while, so comfort is key!

Question 3

Which design suitable for me?

Accepted Answer

Rest assured, lovely! Before we begin, our artists will take the time to understand exactly what you’re looking for to make sure everything’s perfect.

You’ll be in great hands, and we’ll have you feeling and looking your absolute best! 😍

Question 4

How long does the lash extension procedure take?

Accepted Answer

Depending on the style and density, it usually takes 1.5 to 2.5 hours for a full set and about 45–90 minutes for a refill.

Question 5

Will I feel discomfort after the procedure? Will the lashes feel heavy?

Accepted Answer

Not at all! We use our house brand BASF material, ultra-lightweight lashes that follow your natural lash direction, so they feel soft, weightless, and comfortable—no foreign-object feeling. Most clients say it feels like wearing nothing at all. 🤍

Question 6

What is Bespoke Couture Collection compare to normal lash extension?

Accepted Answer

Bespoke Couture Collection is more than just applying lashes — it’s a personalised lash design tailored to your eye shape, facial features, and personality.

Instead of a one-style-fits-all approach, we customise the curl, length, thickness, and technique to create a unique look that enhances your natural beauty.

This design-focused approach makes your lashes look harmonious with your features, so they feel like a part of your beauty, not just an add-on. ✨

Question 7

How long can eyelash extensions last?

Accepted Answer

Eyelash extensions typically last 3 to 4 weeks, though some of our clients have shared that theirs lasted up to 1.5 months! ⏳✨

Keep in mind that retention varies from person to person, depending on your natural lash cycle and aftercare.

We recommend scheduling a refill/touch-up around the 2nd or 3rd week to maintain a full, fresh look. For the best results, a new lash set is suggested after one refill.

The secret to longer-lasting lashes is good aftercare—a little extra love goes a long way! ❤️

Question 8

Will lash extensions damage my natural lashes?

Accepted Answer

No. Our lash extensions are professionally designed based on the health and strength of your natural lashes. We use lightweight materials and apply them with precise, safe techniques, ensuring there’s no damage to your natural lashes. 💖

Question 9

What are the differences of eyelash extension & lash lift?

Accepted Answer

The difference is that a lash lift uses your own beautiful lashes, while eyelash extensions use our house brand BASF fiber lashes that manufacturer by us.

We highly recommend eyelash extensions because you’ll definitely fall in love and want to keep coming back for more every month if you love the result! 😍

Just a gentle reminder, if you choose a lash lift, you won’t be able to get extensions for 4-5 months afterward due to the curly and playful nature of your lifted lashes. 🥹

We understand that many of our customers have similar questions, especially when it comes to achieving a beautifully natural look. Creating lashes that feel weightless and blend seamlessly with your own is something we genuinely take pride in, and we’re here to make sure you love the natural, effortless

Question 10

What are your recommendation if I want natural lashes?

Accepted Answer

If you love a natural lash look, our Flat Lash series is a total dream! ✨

And don’t worry at all — our expert artists will have a cozy little chat with you before we begin, to make sure everything is just right. You’re in great hands, and we’ll have you looking oh-so-pretty and perfectly you! 💖

Question 11

Can I wear makeup or mascara after getting lash extensions?

Accepted Answer

Yes, but we recommend avoiding mascara and oil-based makeup removers, as they can weaken the lash bond. Instead, use a lash comb or lash coat to keep them neat and beautiful. 💫

Question 12

Will washing my face affect the longevity of my lashes?

Accepted Answer

No, as long as you wash them gently. Avoid rubbing your eyes or using oil-based products. Use warm water and a cotton swab or towel to carefully clean around the eye area. Clean lashes = longer retention!

Question 13

Are your lash extensions suitable for everyday wear or only for special occasions?

Accepted Answer

They’re perfect for both everyday wear and special events. Whether it’s for a daily glow, date night, wedding, party, or stage performance, our lash artist will design a look that fits your lifestyle and occasion beautifully. 🌸

Question 14

Can I get lash extensions if I wear contact lenses?

Accepted Answer

Yes! But we recommend removing your lenses before the procedure to avoid dryness or discomfort. You can put them back in afterward.

Question 15

What is Misty Eyebrow Embroidery?

Accepted Answer

Misty Eyebrow Embroidery is a semi-permanent brow shading technique that creates a soft, powdered, mist-like finish — giving the effect of beautifully filled-in brows without the harsh lines of traditional tattooing. It’s perfect for achieving a natural yet defined brow look that enhances your facial features effortlessly. 🤍

Question 16

How is Misty Brow different from microblading?

Accepted Answer

Unlike microblading — which uses hair-like strokes — misty brows use a gentle shading technique with a soft gradient effect. The result is a powder-filled, diffused finish that mimics the look of softly penciled brows. It also heals more evenly and tends to be less invasive on the skin.

Question 17

How long does the result last?

Accepted Answer

The result typically lasts 1.5 to 2 years, depending on skin type, lifestyle, and aftercare. A touch-up session after 4–6 weeks is recommended to perfect the shape and color.

Question 18

Is the procedure painful?

Accepted Answer

A numbing cream is applied to ensure maximum comfort throughout the process. Most clients describe the sensation as a gentle scratching or tickling feeling.

Question 19

How long is the healing time?

Accepted Answer

Initial healing takes around 7–10 days. Your brows may appear darker at first, then soften and settle into a natural, airy tone. Full color retention is visible after 4–6 weeks.

Question 20

What is a Lash Lift?

Accepted Answer

A Lash Lift is a gentle curling treatment that enhances your natural lashes — lifting them from the root to create a longer, more open-eye effect. It’s perfect for those who want a fresh, effortless look without extensions. Pairing it with a lash tint deepens the color, giving the appearance of mascara-like definition that lasts for weeks. 🤍

Question 21

What is a Brow Lift?

Accepted Answer

A Brow Lift (also known as brow lamination) is a styling treatment that softens and sets the brow hairs into a lifted, brushed-up shape. It gives your brows a fuller, more polished look — ideal for achieving soft, elegant definition while keeping your natural brow texture. ✨

Question 22

How long lash lift can last?

Accepted Answer

A lash lift typically lasts around 4 to 6 weeks for most people, depending on factors like your natural lash growth cycle and how well you take care of them.

Question 23

I did lash lift before previously, can I do eyelash extension?

Accepted Answer

For the best results, we recommend letting your lashes straighten out after the lash lift before we apply extensions. If you’d like to speed things up, we also offer a lash straightening service!

After that, just a week’s wait and you’ll be all set for your beautiful extensions. Feel free to reach out if you have any questions—we're happy to help! 😊

Question 24

How is your lash lift different from regular lash extensions?

Accepted Answer

A lash lift focuses on enhancing your natural lashes by lifting and curling them with custom curl designs. This opens up your eyes, making them look brighter and more defined, all while keeping a lightweight and natural feel. ✨

Question 25

What are the differences of eyelash extension & lash lift?

Accepted Answer

The difference is that a lash lift uses your own beautiful lashes, while eyelash extensions use our house brand BASF fiber lashes that manufacturer by us.

We highly recommend eyelash extensions because you’ll definitely fall in love and want to keep coming back for more every month if you love the result! 😍

Just a gentle reminder, if you choose a lash lift, you won’t be able to get extensions for 4-5 months afterward due to the curly and playful nature of your lifted lashes. 🥹

We understand that many of our customers have similar questions, especially when it comes to achieving a beautifully natural look. Creating lashes that feel weightless and blend seamlessly with your own is something we genuinely take pride in, and we’re here to make sure you love the natural, effortless

Question 26

Can I wear makeup or mascara after getting lash lift?

Accepted Answer

Yes, but we recommend avoiding mascara and oil-based makeup removers, as they can weaken the lash bond. Instead, use a lash comb or lash coat to keep them neat and beautiful. 💫

Question 27

Will washing my face affect the longevity of my lashes?

Accepted Answer

No, as long as you wash them gently. Avoid rubbing your eyes or using oil-based products. Use warm water and a cotton swab or towel to carefully clean around the eye area. Clean lashes = longer retention!

Question 28

Will a lash lift damage my lashes?

Accepted Answer

No — when done professionally, lash lifts are safe and gentle. We use high-quality lifting solutions and nourishing products to keep your natural lashes healthy.

Question 29

What is an Eyeball Spa treatment?

Accepted Answer

Eyeball Spa is a gentle, deep cleansing and relaxation treatment designed to refresh and rejuvenate the delicate eye area. It focuses on removing oil buildup, debris, and impurities around the lash line, while soothing tired eyes with a warm steam and massage ritual. It’s the ultimate self-care experience for your eyes. 🤍

Question 30

Is the Eye Spa treatment suitable for men?

Accepted Answer

Yes, absolutely. The Eye Spa is a gentle, deep-cleansing and relaxation treatment designed for everyone. It’s perfect for anyone who wants to relieve eye fatigue, improve eye comfort, and maintain healthy lashes and lids — regardless of gender.

Question 31

Why might men benefit from this treatment?

Accepted Answer

Men often experience eye strain, oil buildup, and clogged follicles due to daily exposure to screens, stress, and environmental factors. This treatment helps cleanse and refresh the eyes, reduce irritation, and promote overall eye wellness. It’s especially great for those who want to feel fresh without any makeup or cosmetic enhancements.

Question 32

Why is an Eye Spa treatment important?

Accepted Answer

Clean lash lines are the foundation of healthy natural lashes and better lash retention. Regular Eye Spa treatments help prevent inflammation, dryness, and clogged follicles, keeping your lash line clean and your extensions lasting longer.

Question 33

Is it safe for sensitive eyes?

Accepted Answer

Yes. Our Eye Spa treatment uses gentle, ophthalmologist-safe products suitable for sensitive eyes. The process is relaxing, soothing, and designed to nourish without irritation.

Question 34

How is the treatment done?

Accepted Answer

We begin with a warm compress to gently open pores and relax the eye area, followed by a deep lash line cleanse to remove buildup. Then, we apply a hydrating eye mask or steam massage to soothe the skin and complete the spa ritual. You’ll leave with clean, refreshed, and brighter eyes. ✨

Question 35

How often should I do an Eye Spa treatment?

Accepted Answer

For optimal lash health, we recommend an Eye Spa every 2 to 4 weeks. It can be done on its own or added before a lash extension or lash lift service for better retention and comfort.

Question 36

Can I do this treatment with lash extensions on?

Accepted Answer

Absolutely. Our Eye Spa treatment is lash extension–safe. In fact, it’s an excellent way to prolong retention and keep your lash line clean and healthy between refills.

Question 37

What is an Eyelash Growth Treatment?

Accepted Answer

Eyelash Growth Treatment is a nourishing and restorative lash care service designed to strengthen, condition, and stimulate the natural lash line. Using lash-safe growth serums and nutrient-infused formulas, it helps your natural lashes grow healthier, longer, and stronger over time. 🤍

Question 38

Who is this treatment suitable for?

Accepted Answer

It’s perfect for anyone who has weak, sparse, or brittle lashes — whether naturally or after repeated lash extension wear. It’s also great for clients who prefer a natural beauty routine or want to prepare their lashes before getting extensions or a lash lift.

Question 39

How does the treatment work?

Accepted Answer

We apply a specialised growth serum with machine along your natural lash line. These ingredients help stimulate the follicles, strengthen the lash roots, and hydrate the lashes, encouraging healthier growth. The treatment is non-invasive, gentle, and relaxing.

Question 40

How often should I do an Eyelash Growth Treatment?

Accepted Answer

For visible results, we recommend once every 1–2 weeks as a treatment course. With regular sessions, many clients notice stronger, fuller lashes in 4–6 weeks.

Question 41

Can this treatment be done with lash extensions on?

Accepted Answer

Yes — our lash growth formula is extension-safe, so it can be done with or without extensions. In fact, it can help keep your natural lashes strong underneath, supporting better retention.

Question 42

Is it safe for sensitive eyes?

Accepted Answer

Absolutely. We use gentle, lash-safe formulas specifically made for the delicate eye area. The treatment is soothing, lightweight, and free from harsh ingredients.

Question 43

Why our babes love it!

Accepted Answer

✅ Strengthens natural lashes from the root
✅ Encourages growth and reduces breakage
✅ Ideal as a lash recovery treatment after removal
✅ Perfect base care for better lash extension retention

Question 44

When can I get my lashes wet after the appointment?

Accepted Answer

It’s best to avoid water, steam, and sweat for the first 24 hours to let the adhesive fully cure. After that, you can wash them gently.

Question 45

How often should I schedule lash refills?

Accepted Answer

To maintain a full and fresh look, we recommend refills every 2–3 weeks, depending on your lash cycle and aftercare routine.

Question 46

How do I clean my lash extensions properly?

Accepted Answer

You can use our Magical Cleanser, soft brush, and lukewarm water. Gently pat dry and brush with a clean spoolie to keep them fluffy and neat.

Question 47

Can I curl my lash extensions?

Accepted Answer

No need to! Lash extensions already have the perfect curl. Using a lash curler can damage both the extensions and your natural lashes.

Question 48

Can I still swim, shower, or exercise with lash extensions?

Accepted Answer

Absolutely! Once cured after the first 24 hours, your lashes are water- and sweat-resistant. Just remember to pat dry gently after contact with water.

@lashwithpeggy

Grab your girl gang and get your eyelashes done today! ♥

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