Is your Linktree not working on Instagram? Here’s how to fix it

It’s particularly frustrating when technology, which makes our lives easier, runs into issues and we’re unsure how to resolve them. Our first instinct is to look for the answer online, and the internet most likely has a “how-to” or “hack” for just about anything.

Similarly, your Linktree URL not working on Instagram is troublesome, especially because this tool is intended to make users’ lives easier by offering a compact social media bio link that redirects viewers to several other places on the web. A restaurateur might host their menu on their Linktree, and a boutique may have a redirect to their ecommerce page. So getting back up and running as soon as possible is a must.

Learn how to fix the Linktree not working on Instagram issue and how to make a Linktree. But before we tell you the solution, let’s take a peek at the problem.

Why is Linktree not working on Instagram?

The first step to resolving any issue is understanding what’s going wrong. If you see a “Linktree not working” notification on Instagram, it may be for the following reasons.

• The Instagram application is experiencing technical problems.
• The Linktree service is down (don’t worry, it’ll be back up soon!).
• Your phone is running low on space or battery.
• You're using a shortened URL.

How to fix the “Linktree not working” issue on Instagram

Our most-used daily apps, including major social media platforms, generally work well but can sometimes run into an error or need routine maintenance. If you’re receiving a “Linktree not working” message because either Instagram or Linktree is momentarily facing an issue, the best advice is to wait it out. But, if you think you’re facing the error because your phone is low on space, there’s a one-off technical difficulty with your IG app or the link is a 404 error recipient, try the following troubleshooting tactics.

• Update the app: If you're running an old version of Instagram, you may experience technical issues, including a nonoperating Linktree URL. Get up to date by installing the app’s latest version from your device’s app store. As a bonus, you’ll gain access to new editing features you may have been missing out on.
• Clean your cache: Cached data is information your phone stores to make future functions run more smoothly, but when this saved info becomes outdated, it prevents apps from running properly. Android users can clean their caches by going to Settings, tapping App Management, clicking Instagram, and selecting the option to Clear cache. iPhone users should delete and reinstall the app.
• Reinstall Instagram: Whether you use an Android device or iPhone, try resetting Instagram’s functionality by deleting and reinstalling the app. You’ll clean your cache and ensure you’re running the most recent version.
• Reboot your phone: It’s an old trick, but a good one. If an app isn’t running correctly or your phone seems “sluggish,” try rebooting and charging the device. Remember to wait a few seconds before turning it back on.
• Use your full Linktree URL: Use a complete URL in your Instagram bio, as the app sometimes rejects shortened ones. But, if Instagram isn’t allowing you to add a link to your profile altogether, it could be because you’ve recently updated your data, such as your name, email, or username. Try adding the link again in 24 hours.
• Contact support: If you’ve waited out any potential widespread app failures and tried the fixes in the bullets above, contact the Instagram or Linktree support teams. To contact IG’s customer service department, go to your profile, select the three lines (hamburger) icon in the upper right-hand corner, hit Settings, and tap on Report a problem. Follow the on-screen prompts to tell the team about your Instagram issue. Alternatively, contact Linktree support for further assistance.

FAQs

While navigating this little technical glitch with your Linktree, you might have a few more questions about the tool. Here are some responses to common FAQs that may help.

What can I do if links aren’t appearing in my Linktree?

If your Linktree URL is working well but you’re having trouble seeing those links, try to determine whether it's an issue with your browser or the Linktree app. For example, your browser could be using an ad blocker or VPN preventing the links from launching. Or, the Linktree app could be down or outdated, and you can try reinstalling.

Do Linktrees expire?

Linktree URLs don’t expire so you can continue using the same URL for a long time. That said, you can easily modify the links, content, functionality, and appearance of your Linktree whenever you want.

Can I add a Linktree if not connected to the internet?

If you’re polishing your social media bios offline, you’ll need to log back in to save any changes. Since Linktree and social media apps must be connected to the internet or a cell phone data service to save your information, you should make any changes to an Instagram account or profile, including writing a bio or adding a Linktree to it, when you have a strong, stable internet connection.

How do I create a Linktree URL?

Head to Linktree’s website and click the option in the upper right-hand corner to sign up for the free version (upgrade whenever you want and access some of the coolest features). You’ll have to create an account, including a memorable username for your URL, and you’ll be able to explore the app’s dashboard, add links and multimedia content to your Linktree and customize its look.

Do more with Linktree

Linktree is more than just a URL that adds over one web location to the “link in bio” Instagram profile space. It’s an all-in-one tool that allows you to show viewers clips of your latest videos, redirect them to music streaming platforms, and even sell your merch. Since Linktree URLs are customizable, infuse this space with elements of your personality or branding and organically drive traffic to all your social networks simultaneously.

And, if you’re a content creator waiting to go viral overnight and experience skyrocketing growth, Linktree helps you navigate social media accounts and virtual marketing strategies with articles. Head to The Linktree Blog and learn how to write an excellent bio, use links in your Instagram posts, or direct traffic to your brick-and-mortar business by dropping your address in your profile.