Question 1

Where are you guys loacted?

Accepted Answer

We have one location, in New Egypt NJ! The address is as follows: 17R Lakewood RD, New Egypt NJ, 08533

Question 2

Do you provide service on machines?

Accepted Answer

Yes! We provide In-House & Road Service depending when and where you need us. Just shoot us a call/text or email and we will get you scheduled!

Question 3

Do you guys just sell Equipment?

Accepted Answer

No! We not only sell pressure washers, we also repair & rent them, whilst also having a wide selection of parts and chemical as well. Additionally we do custom builds and sell truck skids, water recovery vacuums, trailers, floor care, parts washers & more. We encourage new customers to stop by & meet us when they can!

Question 4

Do you guys provide Financing?

Accepted Answer

Yes! We work with multiple established third party companies that provide astonishing rates tailored to each customer. Just simply state to your rep that you would be interested.

Question 5

Will you service Residential machines?

Accepted Answer

This one is tricky! Whether we will work on them heavily depends on the brand & components of the machine, So it's generally a case-by-case basis. Its easiest to contact our reps so they can get more information about your machine & tell you whether we can service it!

Question 6

Will you just service & sell in New Jersey?

Accepted Answer

While we’re proudly based in New Jersey, RJP Hotsy serves the entire tri-state area and beyond. We provide sales, service, and support to customers across neighboring states so whether you're in NJ, NY, PA, DE, or nearby, we’ve got you covered!

Question 7

What are your Hours?

Accepted Answer

Monday-Thursday 7am-4pm 
Friday 7am-3pm

Question 8

Do you offer Demos or equipment walk-throughs prior to purchase?

Accepted Answer

Absolutely! We offer hands-on demos and detailed walk-throughs so you can feel confident about your investment. Just call in to schedule with our rep!

Question 9

Do you service all commercial pressure washer brands?

Accepted Answer

Yes! While we specialize in Hotsy, our certified technicians are trained to repair most major brands.

Question 10

How long do repairs usually take?

Accepted Answer

Most repairs are completed within a week or less from drop off depending on the issue and parts availability. However, if you cannot afford the downtime our reps will do their best to squeeze you in as an emergency repair!

Question 11

Do you pick up or deliver?

Accepted Answer

Yes! We offer delivery and on-site pickup to make things easier for you, just call ahead and get scheduled!

Question 12

How do I schedule service or request a quote?

Accepted Answer

You can call us directly or fill out our online form, and we’ll get back to you ASAP.

Question 13

Can I visit your location in person?

Accepted Answer

Yes! We welcome walk-ins and appointments. Come by to browse inventory, pick up parts, or speak with a specialist.

Question 14

Do you keep everything in stock & do you ship?

Accepted Answer

We stock a wide range of equipment, parts, and chemicals for quick turnaround. Special orders are also available with fast delivery options. However, if you need equipment or a part shipped to you we can do that as well just let us know!

Question 15

Can I coordinate recurring services or supply orders?

Accepted Answer

Yes, we offer recurring supply & service contracts so you never run out of what you need or do. Ask us to set one up for your team!

Question 16

What’s the difference between hot and cold water pressure washers?

Accepted Answer

Hot water machines are ideal for grease, oil, and heavy-duty grime, while cold water units are great for general cleaning on most surfaces.

Question 17

How do I know which PSI or GPM I need?

Accepted Answer

It depends on your surface, job type, and frequency of use. Our team will help you choose the right specs for peak performance.

Question 18

Do you sell replacement parts and attachments?

Accepted Answer

Yes! From nozzles and hoses to pumps and fittings, we stock everything you need to keep your system running smoothly.

Question 19

Can you help me identify the part I need?

Accepted Answer

Absolutely, just bring the part #, model number, or even a photo. Our team will track it down for you.

Question 20

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, checks, cash, ACH, and offer business financing options.

Question 21

What’s your return or exchange policy?

Accepted Answer

Returns and exchanges depend on the product. Equipment, parts, and chemicals have different policies—our team will walk you through it.

Question 22

What makes RJP Hotsy different from other equipment suppliers?

Accepted Answer

We combine decades of industry expertise with personalized service, high-performance products, and reliable support. As NJ’s #1 pressure washing provider, our reputation is built on trust and results.

@rjphotsy

New Jersey's #1 choice in all things Pressure Washing Equipment, Chemicals, Components, Repairs, Rentals & More

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