Building the climbing store we've always wanted 🧗😎

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I ordered a harness from these lovely people that took two weeks to arrive through no fault of Happy Biner.

I put it down to living in WA, but nevertheless they contacted me at the end of the month to refund the expedited shipping. Amazing service, can't recommend them enough!

I’m so glad that I found Happy Biner, Mitch and Sophie are not only very knowledgeable about their products but passionate too, their level of customer service is amazing. I bought a pair of climbing shoes online Mitch took the time to answer any questions I had and Sophie promptly emailed me to update the status of my order it was by far the best online customer service I’ve ever received. I was also extremely lucky to be one of their black Friday customers who had their orders fully refunded. When a large company does this sort of things it’s usually charged back to a supplier, but when a small business does this, it means that it has come from their generosity. Thank you guys so much I look forward to buying more of you in the future.

An absolutely excellent small business in Toowoomba, with extremely knowledgeable and friendly staff. Mitch and Sophie were very helpful in explaining the differences between all of the shoes they stock! We also bought several pieces of safety gear and were recommended some additional items for the next stage in our climbing journey.

We will absolutely be shopping at Happy Biner again!

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Being a beginner climber and looking for my first shoe was a bit daunting. However Sophie was able to answer all of my questions and help me with the correct fit. I did need to use the shoe fit guarantee and have a bigger size sent to me but that was all very smooth and quick. Very happy with my Ocun Havoc shoes :) Highly recommend, a great experience all round.

Highly recommend shopping for your climbing needs with Happy Biner. Sophie made our whole experience so easy, she was so helpful especially when it came to shoe recommendations and sizing. Having the ability to try a pair on and if they didnt feel sized correctly we were able to return them and get the correct size at no extra expense. It was a really easy process. We will definitely be return shoppers

Dear Reader, Moccs aren't very common in Sydney. But Mitch and Sophie found me the right size without me even having to step into one. I kid you not Dear Reader, when I tried them on they fit me so comfortably I could walk about in them. Like Normal Walking. Not New Climbing Shoes walking. It's just as well because I asked Mitch and Sophie to suggest a size that would be comfy and would Make Climbing Fun Again. It's ok to not wear tight shoes Dear Reader and you might as well go ahead and order from this here website because you deserve to be treated well. Many blessings and many may you send.

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Happy Biner

Building the climbing store we've always wanted 🧗😎

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