• Experience a vibe like no other • A lounge with an oriental twist!

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Balcon Lounge

Balcon Lounge Reviews

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balcondubai

I had a very disappointing experience at this club tonight. While the venue itself may be good, the attitude and behavior of one of the staff members completely ruined the experience. The staff member was unprofessional, disrespectful, and showed a lack of basic customer service skills. As a paying customer, I expected to be treated with courtesy and respect, but unfortunately that was not the case. Management should pay closer attention to staff training and customer relations, as one employee’s behavior can significantly impact the reputation of the entire establishment. I hope this feedback is taken seriously and that improvements are made to prevent other customers from having a similar experience.

The worst experience ever, starting from the front desk staff who welcomed us with a very poor attitude. The contact center that handled the reservation failed to provide clear and complete details, which led to confusion upon arrival. Additionally, Sharbel’s attitude was extremely rude and unprofessional, which made the situation even worse. I strongly do not recommend this place. Don’t waste your time and money on such an unpleasant and disappointing experience.

It was amazing night and everything was a wonderful with gie , she is helpful and kindness , i really love this place cause of her And also over the time the smile in her face I hope from the management to look forward to her to give her promotion, she deserves it 🌹

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balcondubai

• Experience a vibe like no other • A lounge with an oriental twist!

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