Question 1

What Services Do You Offer?

Accepted Answer

We offer two main services:

1. Rent Guarantee service, where we become your tenant and pay your rent either each month or 12 months in advance. All of our tenants are working professionals.

2. Standard management package, where we charge a fixed percentage and achieve the highest rent possible.

Question 2

Is My Property Going To Be Let To DSS Tenants Or The Council?

Accepted Answer

No, never. We only rent to fully vetted working professionals.

Question 3

How Is The Rent Paid?

Accepted Answer

We can pay your rent in one of two ways:

Monthly, in advance by BACS.
Twelve months in advance also by BACS.

Question 4

Do I Need To Inform My Mortgage Provider Before I Let?

Accepted Answer

You do not have to if it is on a buy-to-let mortgage. However, if your property is on a residential mortgage, you will have to get ‘consent to let’ from your lender.

Question 5

Would I Have To Get 'Consent To Let' If My Property Is Leasehold?

Accepted Answer

A change in the type of occupancy might affect the building’s insurance. Therefore, you should inform the managing agents or freeholders before you let your property. You should also inform us of any restrictions in your lease that might affect your tenant.

Question 6

What If The Tenant Fails To Pay The Rent?

Accepted Answer

It’s simple – this will not be your problem as it will be covered by the rent guarantee.

Question 7

What If My Tenant Causes Damage To My Property?

Accepted Answer

We conduct a thorough tenant selection and referencing process. We also look after your tenants and maintain good relations with them so such instances are uncommon. However, in the rare event that they cause accidental damage, you have recourse.

We protect you with an up to date inventory complete with detailed photographs and request a deposit equal to a month’s rent from the tenant. Bar reasonable wear and tear, we also return your property to you in the condition we received it at the end of our lease agreement.

Question 8

What Happens When My Property Is Empty?

Accepted Answer

We effectively become your tenant, guaranteeing you a fixed rental income. This mean that we will pay your rent every month without fail – even if the tenant fails to pay.

Question 9

What Repairs Am I Responsible For?

Accepted Answer

Under the Landlord and Tenant Act 1985, you are legally responsible for maintaining the structure of your property, the supply of essential services and sanitation. In addition, under the terms of the Tenancy Agreement, you are responsible for items within the property that need repairing or replacing as a result of wear and tear. One of our Property Managers can talk you through this AND if you sign up for the lease option, minor maintenance is covered by us.

ABC Gone Ltd

Let It. Sell It. Forget About It. You own it. We handle it.

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