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Trustpilot Review

Deege Solar did an excellent job with our solar installation. The team was professional, efficient, and completed the work to a high standard. A special mention to Chloe, whose communication skills were outstanding throughout the entire process. She kept us well informed, responded quickly to any questions, and made everything easy to understand. Overall, a smooth and positive experience—highly recommend Deege Solar.

I hired Deege Ltd specifically the Director of the company David Norman to install a solar system and refurbish my roof under a settlement agreement, following a prior two year delay where Deege limited failed to install a solar system despite a deposit being paid. What followed was a nightmare of delays, dangerous work, broken promises, and what appears to be a poor attempt to escape legal responsibility.

Major Issues

Unsafe Electrical Work Live: wiring was left exposed in the attic, posing a fire and electrocution risk. Earthing cables were left unterminated. Even after being warned by authorities, David Norman ignored professional safety advice from the IET.

Job Incomplete & Severely Overdue: The project is now 200+ days past the agreed deadline, Originally due to be completed on 24July 2024, with incomplete roofing, missing solar equipment batteries, panels, conduit, incomplete wiring, and no certification or valid sign-off.

Criminal Red Flags

Negligence: Unsafe scaffolding led to a serious injury in my family.

Trespassing: David Norman accessed and performed unauthorized, unapproved work on a neighbor's property after damaging my neighbors property.

Falsified or missing documentation: Required insurance, certification, and guarantees were never provided, or falsified.

Lied about subcontracting a roofing company to carry out, Roof work they weren't accredited to carry out, including providing false paperwork.

Repeated failure to act on formal notices and safety violations.

Attempt to Evade Responsibility: There is evidence that the director David Norman may be attempting to offload Deege Ltd to a company called Upvolt Ltd — potentially in an effort to dodge liability for the unresolved issues, damages, and breaches of contract. Customers should be extremely cautious.

Broken Promises & Poor Workmanship: Roof work was subcontracted to unqualified workers, resulting in structural defects, water ingress, and visible damage. Many repairs were promised, but never delivered. The director David Norman also demanded payments outside the agreed schedule and failed to pay penalties outlined in our legal agreement.

This has caused deep financial harm, emotional stress, and has left my family living in an unsafe, incomplete home. Deege Ltd's in particular its director David Norman behavior has been dangerous, deceptive, and potentially criminal. I’m sharing this to protect others from enduring the same treatment.

I am currently pursing multiple lawsuits against David Norman & Deege Ltd etc. please do not trust this person as he is a deceptive and fraudulent operator in the industry.

I've had a front row seat to observe his business practice and it’s disgraceful.

At one point we had angry thugs turn up, seeking David Norman while he was present at our property. Due to his presumably unscrupulous business dealings.

Avoid Deege Ltd and any successor company like Upvolt Ltd at all costs.

Update:

please note that the Accreditations shown on their website i.e. Mcs, Napit, Recc etc. Do not provide consumer protection or maintain standards despite their marketing I have direct firsthand experience. Despite the proven violations and criminal behavior mentioned in this review, this company is still certified under these schemes to conduct business. I implore those reading this to pause and take the time to examine this company, their history and the accreditation bodies they belong to before, making the same mistake I did.

This company is facing multiple lawsuits and an ongoing criminal investigation. Be cognisant of the risk of being left out of pocket when dealing with this company or any associated companies such as upvolt etc.

Also please note the photos do not encompass the totality of the damage to the property but simply serve to demonstrate a point to unsuspecting customers.

I have use this company for my soler system having installed it by them was a very challenging as every day I have to chasing them up for work.
They hired contractors specifically the roofer he has never finished a clean job and all the wire are scattered around my roof top.
Today 07/09/2025 updating status of my review towards this company unchanged..
Reason as all people you can see that Deege solar has confirms as notfullfilling thier duties of on installation of my solar power system and will come back.
Unfortunately I have not heard from them deapite my emails to them...
Thanks to every one who is been sharing and supporting this fraustration time i had with this company.
Always dont rush to review a company wait for few months then reality will appear and customer like myself will be not trapped as these small company hirring contrcator to do jobs which they are not suit able of and leave mess.
I have contacted the company but thier phone number was keep engaged as if they have blocked my number.
Eventually I have sent them email but fail to get hold them.
Not recommend regarding this review. I always leave reviews once the company has finished installation and aftersale service. I suggest you all there do not rush and give your valuable reviews after few months using them.
As this japidies some one else in future.

The message below is edited as company is trying to help but you guys all dont get fool. Edited on 05 August 2025 11.13

has been over a year when your director David send message stateting will he then he kept given me time after chassing every fourth night now i have given up and dont trust this company or David the director of this company

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I have use this company for my soler system having installed it by them was a very challenging as every day I have to chasing them up for work. They hired contractors specifically the roofer he has never finished a clean job and all the wire are scattered around my roof top. Changing company name dosnt make your work standard from deege solar Ltd to upvolt energy Ltd. Thats the problem in UK Ltd company can declare them self bankcrupt or change name to different one but customer will be worst off. Today 07/09/2025 updating status of my review towards this company unchanged.. Reason as all people you can see that Deege solar has confirms as notfullfilling thier duties of on installation of my solar power system and will come back. Unfortunately I have not heard from them deapite my emails to them... Thanks to every one who is been sharing and supporting this fraustration time i had with this company. Always dont rush to review a company wait for few months then reality will appear and customer like myself will be not trapped as these small company hirring contrcator to do jobs which they are not suit able of and leave mess. I have contacted the company but thier phone number was keep engaged as if they have blocked my number. Eventually I have sent them email but fail to get hold them. Not recommend regarding this review. I always leave reviews once the company has finished installation and aftersale service. I suggest you all there do not rush and give your valuable reviews after few months using them. As this japidies some one else in future. The message below is edited as company is trying to help but you guys all dont get fool. Edited on 05 August 2025 11.13 has been over a year when your director David send message stateting will he then he kept given me time after chassing every fourth night now i have given up and dont trust this company or David the director of this company

System was installed just over a year ago. Generated 8MW over the year from an East/West roof. No problems with operation but had a question re the generation meter and after sales service was good.

Dave from deege solar has been enormously helpful in my quest to upgrade my solar battery and panels . His knowledge is second to none . And his prices quotes are the best highly recommend

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