Question 1

What do you actually do?

Accepted Answer

We create professional photo and video assets that small businesses can use across their entire business — not just for social media.

Question 2

What is a visual asset?

Accepted Answer

A visual asset is one finished, delivered file.
	•	Photo asset: one edited, high-resolution image
	•	Video asset: one edited video clip (typically 5–30 seconds)

Each asset can be reused anywhere your business needs it.

Question 3

How is this different from social media management?

Accepted Answer

Social media management focuses on:
	•	Posting schedules
	•	Captions
	•	Engagement
	•	Monthly retainers

We focuses on:
	•	Asset ownership
	•	Long-term reuse
	•	Flexibility across platforms
	•	No subscriptions or logins

If posting stops with an agency, the value stops.
With assets, the value continues.

Question 4

Do you post or manage social media accounts?

Accepted Answer

No.

We do not:
	•	Manage accounts
	•	Schedule posts
	•	Write captions
	•	Request logins

You own the assets and decide how and where to use them.

Question 5

Who is this best for?

Accepted Answer

Our model is ideal for businesses that:
	•	Want to market like established brands
	•	Need content beyond social media
	•	Value ownership over posting
	•	Want flexibility instead of subscriptions
	•	Prefer assets over trends

Question 6

What happens before the shoot?

Accepted Answer

You’ll complete a short client questionnaire that helps us understand:
	•	What matters most to capture
	•	How the assets will be used
	•	Any priorities or things to avoid

This keeps filming focused and efficient — no long prep calls required.

Question 7

What happens during the shoot?

Accepted Answer

We document real moments during normal business operations.

No staging, no forced poses, no complicated setups — just clean, professional visuals that feel authentic to your brand.

Question 8

How long does delivery take?

Accepted Answer

Final delivery typically takes 7–14 business days, depending on scope.

Preview assets are shared first. Final files are released once payment is complete.

Question 9

How does payment work?

Accepted Answer

•	50% deposit to schedule filming
	•	50% balance due after preview delivery and before final files are released

Accepted payment methods:
	•	ACH
	•	Credit / Debit Card
	•	Check

Question 10

Who owns the assets?

Accepted Answer

You do.

Once payment is complete, you receive full usage rights to all delivered assets. You can use them however your business needs.

Question 11

What are revisions and how many do I get?

Accepted Answer

Revisions are light refinements, such as:
	•	Trimming
	•	Music changes
	•	Text adjustments
	•	Minor pacing or color tweaks

We want you to be happy so you can make revisions. Typically you won't need more than 2 rounds.

No new footage or creative direction changes are included.

Question 12

Is this a subscription or monthly commitment?

Accepted Answer

No.

All packages are one-time, non-recurring investments.
You book sessions when you need assets.

Orange Reel Creative

🎨 Creative Assets > Content Built beyond a single platform 📍 Orange County, CA

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