🔥 Heating solutions to keep you warm! ❄️ Your comfort is our mission!

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Viking Heating

Absolutely second to non service from Matt and Amber. Viking Heating was the 4th company I called and Amber was the only person to answer the phone with a kind and helpful tone. She was knowledgeable and helpful.

Matt was on time, and extremely thorough and professional with his work. And I highly recommend them.

It's rare to get people these days who are proud of their work and don't treat you like they are doing you a favor by being there.

Brilliant service.
Thank you!

Matt recently carried out the annual service on our boiler, and his service was fantastic. He took the time to clearly explain any issues and potential solutions, ensuring we understood everything. Matt also discussed various future options for our home, which was incredibly helpful.

We wouldn't hesitate to recommend Matt and Viking Heating to others. Thank you for the excellent service!

Took my money and left me with a dangerous Oil Leak.

I must say that I am very disappointed in your service. I have made it clear from day one by asking whether it is economically viable to reuse my old boiler or not.
Your answer was very logical: let's spend an hour to see whether it works or needs repair and determine.
When you came, the verdict was ok.  You put me under the impression that it needs 4-5 hours to install and service, which will be around £500 or £600, and therefore, good value compared to 3000k for a new one.
But for whatever reason the work dragged on to cost me over £2000 to date and yet still needs further work, which is the cost of a new boiler!
I would expect an experienced engineer like you to call it a day before the cost escalated that much to give the customer value for money.
That's in addition to the fact that you have left me with an oil-leaking boiler despite knowing about the leak and I texted you to repair it before paying you. That’s in addition to some dismantled parts that you left on top of the boiler!
Value for money is the key; if you leave your clients with a negative value, they will not be happy.
I have sent you a couple of messages regarding the above and gave you enough time to respond, but unfortunately, you have ignored me.
I have attached a photo showing the current condition of the boiler compared to the cost I paid!
And finally, either your business coach is not up to the task, or you are not following his advice, and in both cases, you are wasting your time and money in having a business coach as this is not the right way to treat your clients and therefore grow your business.

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Matt was great when he came to service my boiler. Really happy to answer any questions i have and gave me all the options going forward with my very old boiler! Didn't feel any pressure to choose a certain option and the quotes were very reasonable! Love that they are a local family business too.

Today, I had Viking Heating, to complete my annual Boiler/ heater service.
Matt was excellent, very informative and knowledgable. He was professional and friendly.  He explained all that he had done, and evidence this.  He gave me some valuable tips.
Amber in the office, kept me up todate with visiting time and services they could offer and was proficient.
They are a great team, and I intend to use them again. I strongly recommend Viking Heating.

Further to my last visit from VikingHeating, I decided to upgrade my thermostat, on my boiler/ heating system.
Matt attended and fitted the upgrade, and was very good at explaining the wifi, and app to me. I am so pleased with the new upgraded.
I can't recommend this team enough.

Had an issue over the festive period with the pump not kicking in on my boiler.
Matt came out at the earliest opportunity, and rectified it straight away.
I highly recommend Matt, and the team!

Matt and Viking were great. Booked for a boiler service and follow-up remediation work, which was completed in less time than quoted so he charged me less. Their comms are fantastic, made it really easy from start to finish and now have a customer for life. Thanks Matt and Amber.

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Viking Heating

🔥 Heating solutions to keep you warm! ❄️ Your comfort is our mission!

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