Excellent Service. Diego Binetti made the whole move in and move out go super smooth. Also loved my time while I lived in imperial point gardens. Thank you again! Highly Recommend
I’ve been through many property managements and I have to say by FAR this is the best property management that cares for the tenants, responds to maintenance requests very fast. My fridge went out, put in a request and 30 minutes later they show up get it diagnosed then next day new fridge. Very kind and understanding people as well. Would give 10 stars if it was possible
If there was anyway to not rate this company I would, have been dealing with them for over 3 weeks to get a washing machine repaired through home warranty, they are contractor for Select Homes Warranty. Every time I call to follow-up on tech arrival I get the runaround; I call the tech that was assigned he states that the work order has been canceled, call SHW on status once and if you can get through all the CSR scripting you are over the top. Explain to them what is going on and what can be done in a timely manner get the same response check your email; dog chasing his tail TrueNest texts, then calls with the same ole song and dance. Tech will be there hes 10 minutes away yeah right was never enroute. today received a text that SHW pulled them from the work order now I have to start all over on sitting and waiting on who is going to get the WO. I think my next stop is with the Texas Attorney General office i do believe this company is not licensed in the state of TEXAS. I guess all the 5 star rating are from their unamerican employees.