ATI Payment Portal | Linktree

To help make your transition to the new ATI Payment Portal as smooth as possible, ATI will send several communications before the portal launches. 

June 8: You will receive a text message and email introducing the ATI Payment Portal, encouraging you to save ATI Payment Portal contact information and explaining that your balance is moving from InstaMed. During this transition, your InstaMed account may display a $0 balance.

June 9: You will receive a reminder text message to save ATI Payment Portal contact information to ensure you do not miss important future communications.

Week of June 15: You will receive a text with a link to access the portal.

June 22: You will receive an email with a link to access the portal. 

By clicking the link, you can access your account to view statements and receipts, make payments, and manage billing information. 

NOTE: Clinic staff will not have access to the new portal until June 23. For assistance, contact our Patient Advocate team.

What communications will I receive about the ATI Payment Portal?

By clicking the link sent to you via text message or email, you can access your account to view statements and receipts, make payments, and manage billing information.

(See the question "What communications will I receive about the ATI Payment Portal?" for timing of text and email communications)

When can I access my new ATI Payment Portal account?

No, your existing payment methods and payment plans will not transfer to the new ATI Payment Portal.

Once you access the new ATI Payment Portal, you will need to re-add your payment or card details and set up a new payment plan within the portal. The process is quick and easy—simply access your account, add your payment information, and follow the prompts to set up a plan that works for you.

If you need assistance, our Patient Advocate team can help guide you through the process. 

After June 23, your clinic staff will also be able to provide you with support in the portal.

Will my payment details and payment plans transfer?

The following payment methods are accepted through the portal: 

- Credit card

- Debit card

- FSA (Flexible Spending Account)

- HSA (Health Savings Account)

- ACH (ie electronic check)

- Apple Pay

- Google Pay

- Paypal

- Venmo 

Note: Venmo has discontinued support for web-based transactions, unless on a mobile browser. Venmo will not be shown as a payment option if using a desktop browser.

What payment methods are accepted?

Patient Experience Demo

Questions? Contact us

The button below "Join patietpay on Linktree" opens Linktree, a third-party website used to share information and resources digitally. 

Linktree is NOT the ATI Payment Portal and is NOT affiliated with ATI's payment processing services.

Please do not create a Linktree account or enter payment information through Linktree.

ATI Physical Therapy will communicate directly with patients via text message and email regarding the new ATI Payment Portal. Any instructions, payment requests, or portal access links related to your ATI account will come directly from ATI communications.

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ATI Payment Portal

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ATI Payment Portal

ATI Physical Therapy

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