Ukrainian manicure • pedicure • eyelash lift • brows

OF.LAMIMANI Official: Instagram | Linktree

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LATE/ CANCELLATION / RESCHEDULING / NO-SHOW

• Free cancellation or rescheduling is available at least 24 hours before the appointment.

• Cancellations made less than 24 hours before the appointment will incur a 25% fee of the service price.

• No-shows will be charged 50% of the service price and may result in restrictions on future bookings.

• Repeated last-minute cancellations may lead to limitations on booking availability in the future.

• A grace period of up to 10 minutes is allowed. Depending on the service, the appointment may be completed in full or in a shortened format.

• If you are more than 10 minutes late, the appointment may be canceled or rescheduled at the discretion of the technician, and a fee may be applied according to the Cancellation / Rescheduling / No-show section.

• The full service price remains unchanged even if the service is shortened due to late arrival.


‼️CANCELLATION / RESCHEDULING / NO-SHOW/ LATE ARRIVAL

• Payment is made immediately after the service is completed.

• The studio accepts the following payment methods: card payments via Fresha, Zelle, Cash, and Venmo.

• Prices may vary depending on the complexity of the service and the condition of nails/skin.

• Additional services (repairs, designs, extra care during treatments, etc.) are charged separately.

• Please note: when paying via Fresha or Venmo Business, the payment processor may charge a transaction fee.

• This fee is not charged separately to the client; however, please take it into account so the full service amount is covered.

💸PAYMENT AND PRICING POLICY

• Appointments can be booked online via the Fresha platform, through Instagram Direct Message (DM), or by email: oflamimani@gmail.com

• When booking via Instagram or email, please provide: date and time, full name, and phone number.

• The client must confirm the appointment within 2 hours after the booking is made.

• If confirmation is not received within the specified time, the booking is considered inactive and may be canceled.

• If you do not receive a confirmation message, please contact us via DM or email so we can resend the confirmation or check the booking status.

📝APPOINTMENT BOOKING POLICY

• Please allow extra time for parking before your appointment.

• Free street parking is available near the studio (N Damen Ave and surrounding streets); however, depending on the block, it may be metered or residential-only.

• During the winter season, snow-related parking restrictions may apply, so parking availability may be limited due to city regulations.

• The studio is not responsible for parking availability or any parking tickets/violations.

🅿️PARKING

🎁Gift cards 

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We reserve the right to refuse or discontinue service in the following cases:

• Inappropriate, disrespectful, or aggressive behavior.

• Visible signs of infection or any conditions that may affect safety or service quality.

• If the requested service may harm the health or condition of nails/skin.

🧘🏼‍♀️SAFETY AND RIGHT TO REFUSE SERVICE

• Results depend on the client’s natural nail/skin condition.

• A 7-day warranty is provided for Hard Gel services only.

• Gel polish services do not include a warranty.

• Warranty applies only to technical mistakes made by the technician and does not cover:

* Chips, cracks, or damage caused by mechanical impact.
* Issues caused by improper aftercare.
* Individual nail characteristics (including durability, shape, and nail structure).

• Any warranty-related corrections must be reported and scheduled within 7 days of the original appointment.

• To request a correction, please contact the studio via DM or email.

SERVICE RESULTS

Minor Service Policy (Clients Under 16)
	1.	Guardian Presence Required
Clients under 16 years old may receive services only if a parent or legal guardian is present for the entire appointment.
	2.	Guardian Consent
Before the service begins, the guardian must:
• confirm the child’s identity;
• provide verbal or written consent for the service, if required.
	3.	Age Disclosure When Booking
When booking, the child’s age must be provided in advance so the technician can properly prepare and follow safety guidelines.
	4.	Safety & Service Limitations
The studio reserves the right to decline a service if the child’s age or the condition of their nails/skin makes the procedure unsafe.
	5.	Behavior During the Appointment
The child must be able to sit calmly throughout the service. The guardian is responsible for ensuring proper behavior and safety.
	6.	Late Arrivals & Cancellations
Standard late and cancellation policies apply to all clients, including minors.


Minor Service Policy (Clients Under 16)

OF.LAMIMANI

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OF.LAMIMANI

Ukrainian manicure • pedicure • eyelash lift • brows

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