Question 1

Why choose Net Tel One?

Accepted Answer

Did you know... most technology companies offer the exact same products? We believe that in this industry, it comes down to who has the best service.

~SERVICE QUALITY~
NT1 is a local and friendly team of experts. Unlike most technology services, we pride ourselves in top notch customer service. Clients find our team to be familiar, friendly, professional, thorough, and highly responsive!

~HOLISTIC SECURITY APPROACH~
We also specialize in offering a holistic security approach for businesses. Unlike most IT companies, we acknowledge and support ALL business technologies involved in our client's businesses using NT1's "Core Security Standard" (CSS). CSS is a comprehensive strategy we use to thoroughly understand our clients business and how we can best support them and their technology.

Question 2

What services does Net Tel One provide?

Accepted Answer

We provide IT/Cybersecurity, Business Phone Systems, Network Management, Door Access Control, Video Surveillance, and office technology one-time projects (ex: cabling, conference room set-up, Smart TV set-up, etc.). The best way to summarize what we do is almost any kind of business technology management and projects.

Question 3

Who does Net Tel One serve?

Accepted Answer

LOCATION & SIZE:
We serve small to medium sized businesses who need technology services for communication and security purposes. We generally serve New England businesses, however we can serve almost any business locations.

BUSINESS TYPES:
We serve In-Person, Remote, & Hybrid businesses. We can serve one physical location, multiple physical locations, hybrid locations, or strictly remote businesses.

INDUSTRIES:
We serve any industries that need our services. However, we specialize in providing IT to privately-owned healthcare establishments, insurance agencies, and attorney offices. We also specialize in providing Phone Systems to municipalities in MA (we are an approved state vendor on the ITT72 contract).

***We are the best fit for companies looking for quality service and support***

Question 4

Who is Net Tel One NOT a good fit for?

Accepted Answer

1.) Individuals (personal or business) do not typically have a need for our services.

2.) We are not a great fit for businesses shopping strictly for the most affordable price because at Net Tel One we focus on delivering high quality technology, service, and support.

Question 5

How old is Net Tel One?

Accepted Answer

Net Tel One was established in 2002, now 23 years old. We originally began as a telecommunications company, recognizing the industry had a need for better customer service and support quality. Over the years, we evolved into a full blown IT company. This background explains why we provide a holistic security approach instead of the typical partial approach most IT companies offer today. Our experienced team is constantly training and learning to stay as educated as possible on cybersecurity to offer the best service to our clients.

Net Tel One Communications

ONE team, ONE solution, for all your business technology needs.

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