Question 1

NASDMobile App questions-------------------------------

Accepted Answer

Nil

Question 2

What is the NASDMobile App?

Accepted Answer

NASDMobile app allows investors and stakeholders to trade independently, access real-time trading information, track market performance, manage their portfolios, and stay updated with market news directly from their mobile devices. It provides a seamless and user-friendly experience for investors.

Question 3

Do I need an account to use the app?

Accepted Answer

Yes, you are required to sign up as a user on the app and set up your trading account to access the full features such as trade execution, portfolio tracking, market trading updates, and more.

Question 4

How do I register for an account?

Accepted Answer

After downloading the app, Click "Sign Up," Follow the prompts to provide your personal details, verify your email/phone number, and agree to the terms and conditions.

Question 5

How do I set up my Trading Account?

Accepted Answer

After registering as a user on the app, click on “Start Trading” and follow the instructions on the screen to set up your trading account.

Question 6

Do I need an NASD-CSCS number to trade on the NASDMobile app?

Accepted Answer

Yes, you need an NASD-CSCS number to trade on the NASDMobile app. If you do not have one, upon completion of the trading application, your stockbroker will create one before approving your account to trade on the app.

Question 7

How do I fund my wallet?

Accepted Answer

- Select "Make a Deposit," Copy the CashConnect Microfinance Bank account number and do a bank transfer to the virtual wallet provided. 
- Refresh the app and confirm that your wallet is funded appropriately.

Question 8

Are there limits on deposits and withdrawals?

Accepted Answer

Yes, limits depend on Investors Tier Levels.

Question 9

Can I withdraw funds from my wallet?

Accepted Answer

Yes, withdrawals to linked accounts are supported.

Question 10

What features does the app offer?

Accepted Answer

- Real-time market data and price tracking
- Portfolio management tools
- Trade execution (for authorized users)
- Notifications for price alerts and market trends
- Secure login with biometric authentication (where supported)
- Watchlist feature to track preferred securities
- Access to company reports and financial disclosures
- User-friendly dashboard for easy navigation
- And more...

Question 11

Can I buy and sell shares through the app?

Accepted Answer

Yes, authorized users with a verified brokerage account can trade securities.

Question 12

How do I place a buy or sell order?

Accepted Answer

- Search for the security you want to buy or sell.
- Log in to your account and navigate to the trading section.
- Enter the quantity and price (if applicable) or select a market order.
- Confirm the transaction, transaction fees, and submit the order.
- You will receive a notification once the order is executed.

Question 13

Are there any transaction fees for buying/selling securities?

Accepted Answer

Yes, all transactions are subject to transaction fees and the breakdown is displayed before you submit an order.

Question 14

What are the trading hours on the NASDMobile app?

Accepted Answer

The NASD OTC Market opens at 10:00am and closes at 3:00pm

Question 15

When will my trades settle?

Accepted Answer

The Central Securities Clearing System (CSCS) settles equities transactions in T+3 days. T, being the Trade date.

Question 16

How do I check my order history?

Accepted Answer

View your past transactions in the "Portfolio" section.

Question 17

What happens if my trade is not executed immediately?

Accepted Answer

It may be due to market conditions, order type, and the unavailability of a corresponding order to match. If the orders fail to match EOD, the order will expire, and the status will be updated accordingly.

Question 18

Is my personal and financial information secure?

Accepted Answer

Yes, the app is designed with industry-standard security features, including data encryption, two-factor authentication, and secure login methods to protect your personal and financial information. Additionally, all transactions are monitored for fraudulent activity to ensure user safety.

Question 19

How do I update my KYC details?

Accepted Answer

Go to "Profile" and upload the required documents.

Question 20

How do I reset my password?

Accepted Answer

Use the "Forgot Password" option to reset it.

Question 21

What if my account is locked or restricted?

Accepted Answer

Contact support for assistance.

Question 22

Can I customize notifications?

Accepted Answer

Yes, enable price alerts and market updates in settings.

Question 23

How do I contact customer support?

Accepted Answer

Use the "Contact Us" section or visit the official website. Alternatively, you can also send an email to Marketoperations@nasdng.com

Question 24

Can I link multiple brokerage accounts?

Accepted Answer

Yes, multiple accounts can be managed from the app.

Question 25

NASDeP questions----------------------------------------

Accepted Answer

Nil

Question 26

What is NASDeP?

Accepted Answer

NASDeP (NASD Enterprise Portal) is a digital platform that connects SMEs/private companies with accredited investors to raise medium-to-long-term capital under a regulated, structured environment.

Question 27

Who owns NASDeP?

Accepted Answer

NASDeP is developed and managed by NASD PLC, Nigeria’s over-the-counter securities exchange for unlisted public securities.

Question 28

Is NASDeP regulated?

Accepted Answer

Yes. NASDeP operates under the oversight of the Nigerian Securities and Exchange Commission (SEC), ensuring transparency, investor protection, and compliance.

Question 29

What types of businesses can use NASDeP?

Accepted Answer

Limited liability companies with at least 2 years of operations (or proven concepts) across sectors such as tech, energy, agriculture, housing, healthcare, and creative industries.

Question 30

How do I join NASDeP as a business?

Accepted Answer

Sign up on www.nasdep.com, complete your profile, submit required documents, and undergo onboarding with a Due Diligence Analyst.

Question 31

What kind of capital can I raise on NASDeP?

Accepted Answer

You can raise funds for business expansion, asset acquisition, project finance, or working capital.

Question 32

Is there a cost to join?

Accepted Answer

Registration is currently free.

Question 33

What documents are required to onboard?

Accepted Answer

CAC registration documents, financials, governance structure, business plans, and capital requirement details.

Question 34

Can startups use NASDeP?

Accepted Answer

Yes, if they have a validated concept, some operating history, and are committed to strong governance.

Question 35

Who can invest on NASDeP?

Accepted Answer

Only accredited investors—individuals or institutions who meet financial thresholds and complete NASDeP’s onboarding process.

Question 36

What types of companies can I invest in?

Accepted Answer

Growth-ready, vetted SMEs across multiple sectors, with clear capital needs and due diligence reports.

Question 37

Is my investment protected?

Accepted Answer

All transactions are guided by professionals and the platform is regulated by SEC, but like any private investment, risk is involved.

Question 38

How do I evaluate companies?

Accepted Answer

Companies provide standardized profiles, documents, and due diligence reports to help you assess opportunities.

Question 39

Who can become a Due Diligence Analyst?

Accepted Answer

Professionals or firms with expertise in finance, law, or business advisory, who are registered and approved by NASDeP.

Question 40

What is the role of a DDA?

Accepted Answer

DDAs review company submissions, conduct assessments, and verify readiness for investor listing.

Question 41

How are analysts selected for companies?

Accepted Answer

Companies may choose from a pool of accredited DDAs during onboarding or be assigned one based on sector and availability.

Question 42

What is the role of a Sponsor or Incubator on NASDeP?

Accepted Answer

They refer, support, and prepare SMEs for fundraising, acting as trusted introducers and pre-investment advisors.

Question 43

Can any incubator join NASDeP?

Accepted Answer

Only credible organizations with a track record in business development, mentoring, or startup acceleration are eligible.

Question 44

What happens after a successful raise?

Accepted Answer

The capital is recorded on the platform, and companies can continue to update their investor dashboards and engage in future rounds.

Question 45

VentureRamp questions ------------------------------------

Accepted Answer

Nil

Question 46

What is VentureRamp?

Accepted Answer

VentureRamp is a community-driven crowdfunding platform by NASD PLC that enables individuals and organizations to raise funds for non-profit, social, and altruistic projects. It provides a structured, transparent, and credible framework for turning impactful ideas into reality through collective donations.

Question 47

What types of projects are allowed on VentureRamp?

Accepted Answer

Projects must be non-profit and aimed at social causes. Eligible categories include:
- Medical
- Community development
- Events
- Faith-based initiatives
- Family support
- Sports
- Education and school projects
- Crafts & talent enhancement
- NGO initiatives

Question 48

Can I raise funds for a business or profit-making venture?

Accepted Answer

No. VentureRamp only supports non-profit and altruistic initiatives. Profit-making projects are not eligible.

Question 49

Who can start a project on VentureRamp?

Accepted Answer

Projects can be submitted by:
- Individuals with a compelling cause
- Organizations, such as NGOs, alumni associations, religious groups, or community bodies
These participants are known as Project Promoters.

Question 50

Who can donate on VentureRamp?

Accepted Answer

Anyone! Individuals, corporate bodies, and groups who want to support meaningful causes can contribute as Donors.

Question 51

What are the benefits of donating through VentureRamp?

Accepted Answer

Donors benefit from:
- Impactful Giving – Directly support causes that matter to you
- Transparency – Track how funds are used and view progress updates
- Community Participation – Join a collective movement for good
- Credibility – Projects are vetted for authenticity
- Personalized Experience – Choose projects aligned with your values
- Regular Updates – Stay informed about the impact of your donations

Question 52

How does VentureRamp ensure donations are used properly?

Accepted Answer

A Trustee oversees each project’s financial accountability. Funds are monitored to ensure they are allocated strictly for the intended purpose, ensuring transparency and accountability.

Question 53

What role does NASD play in VentureRamp?

Accepted Answer

NASD PLC is the parent organization of VentureRamp. It provides the governance framework, technical platform, and resources that power VentureRamp’s operations.

Question 54

What are the benefits for Project Promoter?

Accepted Answer

Promoters gain:
- Access to Funding – Crowdfund your project from a pool of donors
- Credibility – Association with a vetted platform
- Visibility – Reach a broader audience of potential supporters
- Community Engagement – Build lasting relationships with donors
- Structured Support – Guidance from submission to reporting
- Impact Measurement – Tools to monitor and report on project outcomes

Question 55

How does the platform work for donors and promoter?

Accepted Answer

For Donors:
1. Find a Project you believe in
2. Donate securely online
3. Stay Informed through regular updates

For Promoters:
1. Submit Your Project for review
2. Get Vetted and Approved
3. Launch Your Campaign
4. Receive Funds and implement your project
5. Report Progress to your donors

Question 56

How do I contact VentureRamp?

Accepted Answer

Visit the official website at https://ventureramp.com.ng/ for inquiries or support.

NASD PLC

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