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Ryan and his team are top notch - I don’t send my clients anywhere else!

Such a great and seamless experience with Ryan! Highly recommend.

Ryan and Beth were exceptional. They took great care of us and made the process the most seamless of any closing that we have ever had. Highly recommend Lux Title!

Why our clients love us ❤️

Lux Title

Our experience with Lux Title & Escrow, LLC during a recent real estate transaction was disappointing.

In a disputed earnest money situation, we formally objected to the release of funds and raised contractual concerns. Rather than holding the funds pending mutual agreement or further resolution, the company indicated it would proceed based on its own interpretation of the contract.

In our view, escrow companies should take a cautious and strictly neutral approach when funds are disputed. We encourage anyone working with this company to clarify in advance how escrow disputes will be handled.

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Thank you for your response.

Respectfully, this matter involved more than just interpretation of termination timing. There were additional unresolved issues, including concerns regarding the timing of the earnest money deposit and damage observed at the property following the buyer’s visit. Those issues were raised but were not meaningfully addressed in your public response.

It is also important to clarify that my concern was not emotional disagreement, but procedural handling of disputed funds after formal written objection was provided.

Additionally, while I appreciate the prompt response here, my prior email requesting documentation has remained unanswered for several days. I would welcome that same responsiveness in direct communication.

I stand by my experience and encourage future clients to clearly understand how disputed earnest money situations are handled before engaging an escrow provider.

Ryan and Beth are wonderful to work with. I highly recommend them to all my clients from first time home buyers to luxury purchases. They are helpful, quick to respond and available after close to help with anything that pops up!

We had a wonderful experience with Lux Title & Escrow, and I want to especially recognize Beth Cooper for the exceptional care she provided during the sale of my mother’s home. This was a deeply meaningful transition for our family, and Beth handled every part of the closing process with kindness, patience, and professionalism.<br>From our first interaction, Beth made sure we were well informed and comfortable with each step. She was incredibly helpful before, during, and even after the closing, always making sure my mother understood what was happening and never hesitating to answer questions or offer guidance. Her kindness toward my mother stood out to me — respectful, gentle, and genuinely caring.<br>Beth also recognized that my mother and I were working as a team, and she made sure to keep me included whenever needed. That thoughtful communication made the entire process feel smooth, supported, and grounded.<br>We are truly grateful for the way Beth and Lux Title & Escrow in Nashville, TN handled this important moment in our family’s life. I highly recommend them to anyone looking for a closing company that combines expertise with genuine compassion.

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Lux Title

Nashville, TN

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