Question 1

Q: How do I open the water bowl?

Accepted Answer

A: Simply fold and peel back the flexible rubber leaf section on top of the bottle. It instantly transforms into a wide drinking bowl that is perfectly shaped to comfortably fit all dogs—even "big tongued" furbabies!

Question 2

Q: How do I dispense the water?

Accepted Answer

A: Press and hold the lid button down while tilting the bottle downwards. Watch the fresh water smoothly fill up the bowl, and let the drinking begin. Release the button to stop the flow of water.

Question 3

Q: Can I save the leftover water?

Accepted Answer

A: Yes! Our bottle features a back-flow design so no water is wasted. When your pup is finished, just tip the bottle completely upright, press and hold the lid button, and the excess water will drain cleanly back inside.

Question 4

Q: My bottle is leaking when I carry it or put it in the car. How do I stop this?

Accepted Answer

A: You likely need to lock the valve! This is a crucial step: After tipping the bottle upright to let the water flow back in, you must press the lid button once more until it pops completely OUT. This locks the internal seals shut. Always ensure the button is in the "out" (locked) position before tossing it into your bag or cup holder.

Question 5

Q: The button is locked, but the bottle is still dripping. What should I do?

Accepted Answer

A: Check the lid's thread alignment. Our bottles use premium stainless steel to keep water cool, which relies on a vacuum seal. If the top cap is screwed on crookedly or isn't completely tight, air will get in and cause the water to drip. Unscrew the cap and screw it back on perfectly straight and tight.

Question 6

Q: Is the bottle safe for my pet?

Accepted Answer

A: Absolutely. We use premium stainless steel and high-quality, food-grade silicone seals to ensure your furbaby's water stays cool, fresh, and safe on every adventure.

Question 7

Q: What if my bottle has a defect or stops working?

Accepted Answer

A: We offer a 100% Leak-Proof Satisfaction Guarantee. Manufacturing hiccups happen, but we stand by our quality! If you have any issues, simply go to your Amazon Orders and click 'Leave Seller Feedback', or scan the QR code in our Product Manual. Our Australian care team will provide a swift, 100% free replacement to make it right, fast!

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Specializing in innovative products for your dog's well-being, LuvMyFluff offers solutions that enhance pet care and convenience.

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