Question 1

What is propane?

Accepted Answer

Propane is a natural gas which is compressed and stored as a liquid. It can be used for heating your home or business, heating water, cooking, or as fuel for generators or heavy machinery.

Question 2

What is the quality of your propane?

Accepted Answer

We use nothing but the highest grade propane.

Question 3

What should I do if I smell gas?

Accepted Answer

Gas may smell like rotten eggs, a skunk’s spray, or a dead animal. If you smell gas, immediately remove yourself from the area, then alert us by calling our office at 208-529-4976 Ext. 3, so we can help take care of the issue.

Question 4

What do I do if the pilot is out?

Accepted Answer

A pilot light that has gone out may be the result  of a faulty part, give us a call and we will be glad to come out get you going again.

Question 5

Where can I place my propane tank?

Accepted Answer

Both above-ground and buried tanks must be at least 10 feet from any building or structure and where the delivery truck has reasonably easy access.

Question 6

Do I need to clear away snow to prepare for a delivery?

Accepted Answer

Yes, you will need to clear the area of snow and other items for a delivery to take place. If your delivery arrives and the tank is difficult to get to, you’ll need to clear the area before we can access your tank.

Question 7

How can I monitor the level in my tank?

Accepted Answer

To check your tank level and know the amount of gallons remaining, simply consult your tank percentage gauge and multiply the displayed percentage by the size of your tank.

If you use our Auto Fill Program, we monitor this for you, so your level never gets too low!

Question 8

How much propane will I use?

Accepted Answer

This varies by person and depends on a few factors like the size of the area you are heating, the insulation of your home, and how much heat your appliances use (water heater, stove, fireplace, etc.).

Question 9

How much propane should I buy?

Accepted Answer

There is a 100 gallon minimum per order, but we recommend buying 200 gallons or more as this will save you money. You’ll also save when you join the IGNITE Program.

LP PROPANE

——— Family Owned & Locally Operated ——— 30+ Years of Success Serving Our Communities

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