Question 1

What kind of appliances does Lofra make?

Accepted Answer

Configuring your kitchen with Lofra is easy.
You can choose a freestanding cooker or a more compact solution with the built-in range.

You'll find everything you need for your kitchen: hobs, ovens, microwaves, coffee machines, combi refrigerators, wine coolers, dishwashers and extractor hoods.

Complete your kitchen in style, whether classic and timeless or modern and contemporary: live your life to its fullest.

Question 2

Where can I buy Lofra products?

Accepted Answer

If you are looking for a new cooking experience, Lofra can be the perfect choice.

Our products are available from authorised retailers throughout Italy.

For purchases outside Italy, please contact the authorised distributor in your country. We are present in 58 countries, so you can get in touch with us wherever you need us.

To find your nearest distributor, visit the "Where to buy" page at the following link: https://www.lofra.it/en/where-to-buy/

Question 3

Where can I find the instruction manual for my Lofra product?

Accepted Answer

If you bought the product in Italy, the instruction and installation manuals can be found on the relevant product
data sheet on the www.lofra.com website.

If you bought the product abroad, we kindly ask you to send an
e-mail to export@lofra.it.

Question 4

How can I contact the Lofra After Sales Service?

Accepted Answer

If you bought your product in Italy, you can contact the Customer Service by sending an e-mail to customerservice@lofra.it.

If you bought your product abroad, you can send us an e-mail to aftersales@lofra.it.

Question 5

Where is the gas connection on freestanding cookers?

Accepted Answer

The gas connection is located at the back and top of the cooker, on the left side when viewed from the front of the cooker with respect to the oven doors.

Question 6

What is the maximum oven temperature?

Accepted Answer

The maximum temperature that can be reached depends on the type of oven. In our multi-function electric and ventilated gas ovens, the maximum temperature is 270°C in most of our models; in our static electric ovens, the maximum temperature is 250°C.

Question 7

What sizes are your hobs?

Accepted Answer

Our built-in hobs are available in the following external dimensions: (cm) 30x50, 60x50, 75x50, 90x50 and 112x40.

Question 8

What finishes are available in the Dolcevita collection?

Accepted Answer

We can supply the following finishes: Brass, Chrome, Bronze on any colour and type of product in the Dolcevita line.

Question 9

How many programmes does your dishwasher have?

Accepted Answer

Our dishwasher has 10 programmes including Soaking, Eco, Intensive, Crystal, Silent and Hygiene.

Question 10

How many shelves or baskets does your dishwasher have?

Accepted Answer

Our dishwasher has a bo􀆩om basket, a top basket and a top cutlery basket.

Question 11

Does the side-by-side refrigerator need to be connected to the water supply to use the dispenser?

Accepted Answer

Yes, our side-by-side refrigerator needs to be connected to the mains water supply in order to use the water and ice dispenser.

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