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Jill Poots, PhD Researcher has been a member of Linktree for 4 years and joined in November 2021. Resources jpootsy has populated their site with include: • Read the published bibliometric analysis of telephone triage here (OpenAccess) • Latest Preprint: Assessing resilience in NHS 111 using heuristic evaluation and workaround observations • Preprint: A ‘systems thinking’ method for understanding components, interactions, and risks in a telehealth system • Preprint: A bibliometric analysis of telephone triage research • Read the Systematic Review Protocol on PROSPERO • Research in Agriculture (Aberdeen) • Connect on LinkedIn • Follow on Twitter • Connect on ResearchGate