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Jill Poots, PhD Researcher has been a member of Linktree for 4 years and joined in November 2021. Besides social media accounts, jpootsy has populated their site with Read the published bibliometric analysis of telephone triage here (OpenAccess), Latest Preprint: Assessing resilience in NHS 111 using heuristic evaluation and workaround observations, Preprint: A ‘systems thinking’ method for understanding components, interactions, and risks in a telehealth system, Preprint: A bibliometric analysis of telephone triage research, Read the Systematic Review Protocol on PROSPERO, Research in Agriculture (Aberdeen), Connect on LinkedIn, Follow on Twitter, Connect on ResearchGate.