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This summer our 14 year old cat stopped grooming as regularly as she used to and was really reluctant to let us help. Her fur was just starting to mat and she seemed bad tempered and uncomfortable. She’d never been to a groomers before and is frequently aggressive at the vets, so we really didn’t think Pet Universe would be able to help. After an initial discussion with the team, we agreed that we would give her the medication normally prescribed for her vets visits to calm her down and take her along to see how she got on. The team at Pet Universe were so calm and reassuring but we left her there full of trepidation and convinced we’d get a phone call stating she was ungroomable! However to our surprise, we got a text to say all had gone well and she was ready for collection. When we arrived she looked amazing. All her fluffy undercoat had been combed out, the matting had gone and she looked sleek and shiny. After taking her home she’s had a new lease of life and is so much happier. It’s been such a huge relief to find Pet Universe and going forward she’ll be returning for regular grooms!

First time going here but definitely not the last as the service was absolutely impeccable!! My cat is usually nervous anywhere outside of home but he was so relaxed and his coat looked magnificent after.

I would definitely recommend, the prices are more than reasonable with how much care was taken into grooming my cat in a safe, relaxing environment

I was recommended to this grooming place. I am absolutely thrilled with the service my Cat received.
From the very first moment we step inside the salon we were greeted with kind and politeness.
The groomers were very gentle and friendly with my cat.
They explained exactly which service my cat needed as it was our first visit.
When we came back to collect our cat, I was surprised to see how good my cat looked. She seemed happier and more comfortable and also she looked very fresh.
Thank you so much, we will definitely be coming back regularly from now on.
I can definitely recommend this salon to others.

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It was our first time visiting a pet groomer, I am physically disabled and have a long haired cat. The staff were exceptional, friendly, and understanding (I was anxious)
They knew exactly what my cat needed!
When I went to collect my cat Mhórag, she looked fabulous! 10/10 will definitely be back! Highly recommend! 😊

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