Question 1

Could you please provide a detailed breakdown of the services included in the 'Wall-Mount TV Installation' package?

Accepted Answer

Our service ensures a secure, perfectly positioned TV mount:
1. Bracket Installation: Securely attaching the TV mounting bracket to the wall.
2. TV Mounting: Placing the TV onto the bracket and ensuring perfect alignment.
3. Stability Testing: Rigorously testing the equipment for safety and stability under load.
4. Work Area Cleanup: Tidy up and disposal of all debris and packaging materials.

Question 2

How long does TV installation take?

Accepted Answer

A standard, professional TV wall-mounting service typically requires approximately one hour to complete.
However, the total duration can fluctuate based on several factors:
• Complexity: Installations requiring specific or custom bracket placements may take longer.
• Wall Material: The type of wall (e.g., drywall, brick, concrete) affects the time needed for secure anchoring.
• Added Services: Including requests like concealing wires or installing a soundbar/surround system will extend the overall service time.

Question 3

Can you install the TV above the fireplace?

Accepted Answer

Yes, our certified technicians have extensive experience and have successfully completed numerous installations of this type, including mounting televisions above fireplaces.
To proceed and request this specific service, please navigate to the main screen and complete the brief installation inquiry. This will ensure we gather all the necessary details for your booking.

Question 4

Are you able to conceal the wires?

Accepted Answer

Absolutely, we offer professional wire concealment solutions to provide a clean, polished, and organized appearance for your installation.
You have two primary options:
• Internal Wall Concealment: Wires are run inside the wall, resulting in a completely invisible look.
• External Cover Options: We use sleek, paintable external covers or raceways to neatly manage and hide wires running along the surface of the wall.

Question 5

Do you provide a guarantee?

Accepted Answer

Certainly! We provide a 30 day guarantee on our TV mounting services. We're committed to quality and your satisfaction. If any issues come up within the first 30 days after your TV is mounted, we'll quickly fix them to make sure you're happy.

Question 6

What kind of TV mounting do I need?

Accepted Answer

The optimal type of mount for your installation is determined by your TV size and the composition of your wall surface.
We offer three versatile mounting options to meet your specific viewing needs:
• Fixed Mount: Keeps the TV flat and close to the wall (ideal for direct viewing).
• Tilting Mount: Allows the TV to tilt vertically to reduce glare (common for high installations).
• Full Motion Mount (Articulating): Provides maximum flexibility, allowing the TV to be pulled away from the wall, tilted, and swiveled

Question 7

Is there a deposit I need to pay to secure my appointment?

Accepted Answer

Yes, to officially confirm and secure your booking, a $20 non-refundable deposit is required. This fee is essential to ensure commitment and protect against missed appointments. You can submit the deposit via Cash App using the handle $elevarellc. Please be aware that while this deposit is non-refundable, the full $20 amount will be deducted from your total balance upon the completion of your service. Your appointment will be fully secured once the payment is successfully received.

@elevarellc

Flawless, secure, & clean-cut TV mounting by a passionate, family-owned team. Affordable expertise. 🗣️ Español e português! Serving the triangle area. 🚗💨🇧🇷

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