Question 1

1. How do I book a kaftan?

Accepted Answer

Fill out our booking form via the link in our Instagram bio. Once we confirm availability, we’ll request the $50 reservation deposit to secure your booking.

Question 2

2. Can I extend my rental period?

Accepted Answer

Yes, rental extensions beyond the 48-hours are possible depending on availability. Additional fees apply at $75 per extra day.

Question 3

3. What happens if I cancel my booking?

Accepted Answer

The $50 reservation deposit is non-refundable. Cancellations must be made at least 2 days in advance to avoid additional charges.

Question 4

4. Can I try on a kaftan before renting?

Accepted Answer

Yes! Please reach out to us via Instagram DM for more info

Question 5

5. Are alterations allowed?

Accepted Answer

No, alterations of any kind are not permitted. The kaftan must be returned in its original condition.

Question 6

6. How are kaftans cleaned?

Accepted Answer

We professionally clean and inspect all kaftans between rentals to ensure they are in perfect condition for the next customer.

Question 7

7. What if my event is canceled?

Accepted Answer

If your event is canceled, our standard cancellation policy applies. Please notify us as soon as possible.

Question 8

8. Do you offer delivery outside the GTA?

Accepted Answer

At this time, delivery is only available within the GTA. Pickup options are also available.

Question 9

9. Can someone else pick up or return the kaftan for me?

Accepted Answer

Yes, but they must present a copy of your valid ID and confirm the booking details.

Question 10

10. What forms of payment do you accept?

Accepted Answer

We accept cash or e-transfer. Payment details will be provided upon confirmation of your booking.

'Dar Zina' Kaftan Rentals

Dar Zina Kaftan Rentals ✨ Serving GTA | Pickup & Delivery 🚗 | Book Now 👗

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