Question 1

How long have you been doing this?

Accepted Answer

I've been a marketer for over 10 years however, this is a new venture I am working on.

Question 2

Who do you serve?

Accepted Answer

I predominantly serve garages although I can work with trades people.

Question 3

I have our own crm, why should we trust you?

Accepted Answer

We are here to help you make more money from your customers. If you aren't already servicing your clients, you are missing out on income.  I am able to keep your diary full with happy customers.

Question 4

Why have you set up this company?

Accepted Answer

My father has on going servicing with his garage(he brought a new motor). Most second hand cars do not have servicing like it. In fact, I see a potential for businesses to make more money with fresh ideas I have.

Question 5

What exactly do you offer businesses like mine?

Accepted Answer

We provide [service, e.g., lead generation, booking management, marketing, customer management, etc.] so you can focus on your business while we automate your business - adding in that human touch.

Question 6

How does your service help me get more customers?

Accepted Answer

We increase your visibility online, manage customer communication, and help convert leads into paying jobs. We have several methods of doing this as an experienced marketing company.

Question 7

How much does it cost? Are there any hidden fees?

Accepted Answer

Be transparent. Even if pricing varies, give a range or say tailored to your garage size and needs — no hidden fees, no long-term contracts. Price depends on the amount of customers you have, if you are still paper based and your current marketing circumstance. Whilst we focus on managing current client databases, we can help develop a comprehensive plan for you.

Question 8

How quickly will I see results?

Accepted Answer

Businesses want ROI. You do not have to employ a marketer, a customer service rep. I can do that for you. My focus is on working with what you already have and making this efficient to drive potential customers in to loyal clients.

Question 9

Are there any businesses you already work with? Can I see proof?

Accepted Answer

At the moment I am a start up company.  I am happy for a discussion, free trial and see how we get on from there.

Question 10

What makes your service different from others?

Accepted Answer

As I explained earlier. Most businesses do not contact their customers regularly. I help you by booking people in to make your CRM tick over efficiently, building rapport, therefore making your happy customers.

Question 11

Is this suitable for small, independent businesses?

Accepted Answer

I welcome small businesses!

Question 12

What if I want to cancel?

Accepted Answer

Cancel or stop my services? If you have to think about it, I am happy to hold your data for 7 days (with your permission) If you want to stop and you are unhappy and have expressed it, ALL data from garage account to your customer account will be automatically deleted.

Question 13

Do I need any tech skills or software to use your service?

Accepted Answer

No. because of data law I can export sheets to you or add/delete customer data. I can not allow you to use my platform.

Question 14

I have a CRM

Accepted Answer

Whilst we will have a number of businesses on our books, using our CRM, this means my company manage all data in one place however we can consider working from yours.

Question 15

What do I need to do to get started?

Accepted Answer

To comply with UK law, you need to gain permission from your current clients to be contacted by us, please refer to Do you comply with UK GDPR? What do garages need to do about customer data?

Question 16

Do you comply with UK GDPR?

Accepted Answer

Yes — we fully comply with UK GDPR. We only collect, store, and process customer data when it's necessary and lawful, and we use secure systems to protect it. In fact we make sure  consent is in place for managing contacts before any data is passed to us.
If you're using our services, you're also considered a data controller — meaning you have responsibilities too.

Here's what you need to do:

Tell customers why you're collecting their data (e.g., for booking confirmations or reminders).

Get clear consent if you're using their data for marketing or sharing with third parties.

Keep a record of that consent (we can help with that if you're using our tools).

Make it easy for customers to opt out or request deletion of their data.

Question 17

Agreement between us about customer data

Accepted Answer

We manage bookings, emails, or text reminders on behalf of garages, I am a data processor, and the garage (you) is the data controller. That relationship needs to be clear and ideally backed by a Data Processing Agreement (DPA) between us.

Question 18

What now?

Accepted Answer

Book a free demo with us today. We offer a two week trial. When your trial expires, you can decide if our services are for you.

Question 19

What type of business do you work with?

Accepted Answer

We love to work with small and medium sized businesses that use paper filing system, any business that wants to go digital and those who want to actively do something with the customers you have got and want to develop relationships.

Question 20

Are we employing you?

Accepted Answer

We work on a self employed basis.

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Helping businesses grow their client database, boost leads & automate follow-up. I assist companies automate their business. Start with a free discovery call.

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