The Colony ER Hospital

Antaja Joshua2 weeks ago

2 weeks ago

Nice friendly staff, I am not going through the best time right now but I appreciate their niceness and support. I came in last night at about 12 AM with foot pain and the front desk clerk Fareeda was so nice from walk-in to walk-out, she showed empathy kindness and gave me and my husband a shirt, which we really appreciate it all! 10/10 experience with her, thank you for caring about the patients! Victor the RN was super nice and accommodating and made me feel better with my medication and the quickness for service. Lastly the Dr. David Abebefe made me feel human and not so ashamed of my issue, I appreciate his concern and his alertness!<br>This is a great team and I appreciate this ER! I recommend to visit this ER with all medical emergency needs! 10/10!

Ashley Greene1 month ago

1 month ago

I had an excellent experience at The Colony ER. Dr. Wendie Williams, my nurse Alfred, and Sherry, who performed my CT scan, were all incredibly kind, patient, and compassionate. They made me feel heard, cared for, and comfortable throughout my visit. Thank you all for providing exceptional care when I needed it most!

Art Baker2 months ago

2 months ago

As someone with no health insurance, I have to say I had an excellent experience. Whenever I arrived, the intake receptionist and patient billing advocate, Jacque Lambert explained all of the information and potential costs to me up front which was very much appreciated. I knew I needed to see a doctor so I agreed and proceeded to. Complete the intake paperwork which is when I was called back by the ER Nurse Brent. He was also great and explained everything while answering ALL of my questions. I then had the pleasure of being seen by Dr. Coppola who was very understanding, explained everything clearly, and made sure I understood what was going on. While I may have only been for a simple dog bite analysis and check up, I felt like every person had MY best interests in mind. I received a brief treatment as well as prescription and explanation of next steps; however, I felt very confident and informed when leaving. I think everyone did a great job! The place had an immaculate waiting room and I received expedited treatment and services which was a pleasant surprise that left me with a feeling of having a great overall experience! I would definitely recommend this location and all of the staff I had interactions with, as they were very informative and were happy to answer any questions I had (a lot). I will be visiting this location in the future if and when the need arises! Thank you for the excellent experience and service!