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Photo Check-In Guide

- This is a self-check-in.  
- Please check in any time after 15h00 and before 20h00. 
- If you booked the parking in advance, please street park until you are checked into the unit.  

1) Walk up to the main entrance of The Archive. 
2) To unlock the door, enter the code: 33022026. and press the bottom right button.
3) Open the lockbox for 302, by entering the code 9302. Once the number is dialed in, press the black button down on the left of the code and remove the keys.
4) Please close the lockbox and jumble the code again.
5) Use the key that says “JMA” on it to unlock the staircase gate.
6) Walk up to the 3rd floor and use the code sent on Airbnb to open the door of Unit 302. (The door lock works like a normal lock, enter the code and turn right to unlock and lock again by turning left. If the door does not lock, please enter the code again and then lock it.)

Check-In Instructions

WARNING! The Garage Door closes automatically after 30 seconds. For security reasons, there are no sensors to prevent this from happening. The motor light will start flashing before the door closes. To prevent this, click the button once to stop the door from closing, and again to open the door fully. We shall not be held liable for any damages resulting from the operation of the door.

1) The large grey garage door is located on Kipling Street, the opposite side of the main entrance.
2) Use the top button on the garage remote that you have obtained from the security to gain access to your parking bay located inside of the Garage.
3) Your parking bay is directly in front when entering the garage, next to the bicycles. Please leave enough space for another car to your left, and pedestrians to your right.
4) Always ensure that the garage door is fully closed before leaving the garage
5) Please note that Kipling Road is a one-way street. Do not exit the garage towards Lower Main Road.

Parking Check-In Instructions

HOW TO SUBMIT A NOISE OR SMELL COMPLAINT:  

1) Gather evidence in the form of a video, voice recording or photo 
2) Share them with Janko via the AirBnB app or WhatsApp to +27832574968. 
3) Please include your building and unit number, as well as the unit number you are reporting.  

PLEASE NOTE - We cannot report any noise or smells without evidence    

COMPLAINTS AGAINST YOU AS A GUEST:  

1) Please note that all the surrounding units may also lodge complaints 
2) Complaints made without evidence will be mentioned to our guests.  
3) If a complaint is made with evidence, and there is a breach of the Body Corporate Rules, a single warning shall be given. 
4) Upon a second confirmed complaint, your stay may be terminated without any refund.

Complaints Process

Upon check-out, please do the following:

1) Check-out is strictly at 10h00
2) Throw all the dirty towels in the laundry basket next to the bedroom cupboard.
3) Switch off any cooling and heating devices and all the lights.
4) Close all the windows, lock the patio door and then lock the front door when leaving.   
5) Return the keys to the Lockbox in the Foyer 😊 

Please note that additional fees may be charged if our housekeeper is delayed due to a late check-out that has not been arranged before check-in.

Checkout Instructions

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Location

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Please note that our Airbnb is located in a culturally rich neighborhood with a vibrant Muslim community. As part of the local experience, you may hear the call to prayer from nearby mosques. While this can be quite loud, it is a cherished tradition for the locals and contributes to the area’s unique atmosphere. We encourage you to embrace this cultural aspect of the neighborhood, which adds to the authenticity of your stay. If you have any questions or concerns, feel free to reach out!

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The Archive 302

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