Question 1

Peace of Mind Cruise Monitoring

Accepted Answer

Our dedicated team continually monitors cruise line itinerary changes and cancellations to assist you so that you can have a worry-free experience:
Itinerary Changes: If your cruise changes itinerary once departed, we will advise our resort partners and your existing passes will still be valid on your new day in port!
Missed Port of Call: If your cruise ship is unable to dock at the planned port during the duration of your cruise, your purchase is fully refundable.
Cancelled Sailings: Should your sailing be cancelled in its entirety, your purchase is fully refundable.

Question 2

What if my ship misses the port?

Accepted Answer

The Resort for a Day team will work with you to ensure you are fully refunded OR find you an alternative day pass option for another port.

Question 3

What if my ship changes the visit date while I'm at sea?

Accepted Answer

Resort for a Day will work with you to ensure we are able to either switch your day or the resort for your time in port as long as there is availability.

Question 4

Cancellation policy:

Accepted Answer

Our Resort for a Day excursions are fully refundable up to 2 days before your cruise start date; or if your cruise does not pull into port. If the cruise comes into port and you decide not to go to the resort, you would forfeit your deposit but would not be responsible for any balance due.

Question 5

Resort for a Day offers Resort Passes for which tropical destinations?

Accepted Answer

Resort for a Day currently offers passes on: Amber Cove, Aruba, Barbados, Bermuda, Cabo San Lucas, Costa Maya, Cozumel, Curacao, Freeport, Grenada, Puerto Plata, Puerto Vallarta,  Grand Cayman, Jamaica, La Romana, Nassau, St. Kitts, St. Lucia, & St. Maarten . We are always trying to grow our product offerings, so check back often!

Question 6

How Can I Pay for my Resort Day Pass?

Accepted Answer

Depending on the resort you are either required to pay a small deposit or pay in full. Please check the payment policies of the specific resort you are considering.

Question 7

I have young babies, are they free?

Accepted Answer

Many Resorts do have complimentary passes for infants & toddlers. Please visit the resort page to find our specific age requirements.

Question 8

How far in advance should I buy my passes?

Accepted Answer

Space is very limited at our resorts. Book in advance to ensure your spot is secured.

Question 9

Do I pay in full now or do I pay a deposit now?

Accepted Answer

Many of our resorts only require a deposit to be paid at the time of purchase. However we do offer some resorts that do require full payment in order to purchase a pass.

Question 10

Can I buy a resort pass at the port?

Accepted Answer

No - Resort passes MUST be purchased online from ResortforaDay.com

Question 11

Can I use my credit card to pay the balance at the resort?

Accepted Answer

Yes - Credit Cards are accepted at the resort for final payments. Some resorts are cashless and require a credit card for the balance due.

Question 12

Are tax and gratuity included?

Accepted Answer

Yes! All of our Resort for a Day passes include resort tax and gratuity. Tax and gratuity for on-site purchases are not included.

Question 13

Must I print my pass or can I use my smartphone or tablet to check-in?

Accepted Answer

A PRINTED version of your day pass is required at check-in at the resort. Showing an electronic day pass will not be accepted & slow down the check-in process.

Question 14

Can I use the lounge chairs and towels?

Accepted Answer

Most Resort for a Day passes include the use of towels and lounge chairs but you will need to check the inclusions of the resort you're interested in to verify.

Question 15

Are all resort passes “all inclusive”?

Accepted Answer

Most of our resorts have all inclusive passes & some offer food & beverage credits. Every resort has unique offerings - please check the inclusions for the resort you're interested in.

Resort for a Day

The ORIGINAL seller of Resort Day Passes for cruisers! Spend the day at top resorts with access to pools, beaches, and sometimes all-inclusive food & drinks.

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