Question 1

How do I begin? / 我该如何开始？

Accepted Answer

Simply book a consultation through our form. Then we’ll create a custom design proposal based on your space and style. / 只需通过我们的表格预约咨询，然后我们将根据您的空间和风格为您量身定制设计方案。

Question 2

How long does the process take? / 这个过程需要多长时间？

Accepted Answer

From design sign-off to installation, timelines are typically up to 3–4 months, depending on site readiness and scope. All products are customized to your specs and shipped from China. / 从设计方案最终确定到安装完成，整个过程通常需要3到4个月，具体时间取决于现场准备情况和项目范围。所有产品均根据您的规格定制，并从中国发货。

Question 3

Can I buying individual products from you without doing the whole design project? / 我可以只购买你们的单个产品，而不进行整个设计项目吗？

Accepted Answer

Yes, we offer clients exclusive access to our premium brands. You can walk through our showroom to pick out individual products of your choice. / 是的，我们为客户提供独家渠道，让他们可以选购我们的高端品牌产品。您可以浏览我们的展厅，挑选您喜欢的商品。

Question 4

Do you charge for the design? / 你们的设计需要收费吗？

Accepted Answer

We charge for the interior-design service; however, if you purchase products, we provide an initial complimentary design and render, and once a deposit is made, that amount is later applied toward your final product selection. / 我们提供室内设计服务，但需要收取费用；不过，如果您购买我们的产品，我们将提供免费的初步设计和效果图，并且在您支付定金后，这笔定金将用于抵扣您最终选择的产品费用。

Question 5

Will you send a team over to handle the installation for me? / 你们能派一个团队过来帮我安装吗？

Accepted Answer

We’ll send an experienced installer to assist your local team with the installation; you’ll only need to cover his flights and accommodation. / 我们将派遣一位经验丰富的安装人员协助您的本地团队进行安装；您只需承担他的机票和住宿费用即可。

Question 6

What happen if any of my installed interiors break or has damages? / 如果我安装的室内装饰品损坏或出现故障怎么办？

Accepted Answer

Our products are engineered to the highest standards and are backed by a 2–5-year warranty covering any non-intentional damage. Should service ever be required, we provide end-to-end technical support and coordinate every step of the repair process. / 我们的产品按照最高标准设计制造，并提供2至5年的保修期，涵盖任何非人为造成的损坏。如果需要维修服务，我们将提供全程技术支持，并协调维修过程中的每一个环节。

A Chinese high-end home furnishings brand, creating a high-quality home living experience.

木里木外

中国高定家居品牌, 打造高品质的居家生活

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@MULI

A Chinese high-end home furnishings brand, creating a high-quality home living experience.

木里木外

中国高定家居品牌, 打造高品质的居家生活

Start here