Question 1

Intern student keep coming late / absense during internship / have attitude issue

Accepted Answer

You may contact student UTM SV directly. You also will receive a certain form to evaluate the student during their internship

Question 2

Student attitude is making the company looks bad / affecting the company and we would to terminate him/her

Accepted Answer

We understand. Kindly contact UTM SV to discuss this issue. There will be 3 way discussion (Student, company SV and UTM SV) to clarify the issue.

Question 3

Students would like to take leave. What is the process?

Accepted Answer

Any leave that student wants to take is depends on COMPANY APPROVAL. On UTM side, we just want to be inform that the student will take leave on which particular date.

Question 4

I already add company but no PROMPT appear

Accepted Answer

1. Make sure there is PROMPT after submit
2. Make sure attach PDF file
3. Verify with Coordinator status of the company

Question 5

I already add company yesterday but why it does not appear in ITS?

Accepted Answer

All add company requires 1-3 WORKING DAYS before appear in ITS. Kindly check with internship coordinator to view the status of internship

Question 6

Me and my friend want to go internship at same place

Accepted Answer

You both can go to same place as long as the company agrees and internship coordinator agrees

Question 7

I already applied to a company and the company agree. What should i do next?

Accepted Answer

Get offer letter from the company (If company does give) and give form LI 1 from ITS page to company.
Form LI 1 must be cop and signed by the company to indicates that they are willing to accept the student internship
Upload back the form that has been signed and cop to ITS
If the company does not give or late give form LI 1  back, student are required to upload offer letter to ITS for the time being

Question 8

When will i get my UTM SV?

Accepted Answer

You will get UTM SV on the first week of internship

Question 9

Can i change my UTM SV?

Accepted Answer

NO. All UTM SV is assigned based on your internship location

Question 10

When will my UTM SV visit me at the company?

Accepted Answer

At the moment, UTM SV will do online meeting / online visitation (May change in the future). They will inform you when is the meeting since all parties (student , company SV, UTM SV) need to be present.

Question 11

When i need to do duty verification?

Accepted Answer

You MUST do duty verification (Pengesahan lapor diri) on the FIRST and SECOND day of internship

Question 12

What happen if i or SV company do not complete duty verification?

Accepted Answer

You will not be able to create logbook and your SV company unable to check and verify your logbook.
Due to no logbook has been recorded, there will be NO MARKS given and thus will make u FAIL internshi[

Question 13

I already put my SV company email on duty verification but he/she does not receive anything

Accepted Answer

1. Kindly refer to internship coordinator to resend verification
2. If problem persists, SV company need to use other email address for example gmail. Sometime SV company use company specific domain (@unifi.com , @companyname.com) and these domain may block other email addresses

Question 14

My SV forgot his username and password to verify my logbook

Accepted Answer

Kindly inform internship coordinator to reset the password

Question 15

My SV company resign / changed / Not checking my logbook

Accepted Answer

1. You need to change the SV company and redo duty verification.
2. Kindly inform internship coordinator to remove the current SV company

Question 16

When should i make / entry to logbook?

Accepted Answer

You must do the logbook DAILY based on what you are doing on that particular day

Question 17

I see different status on my logbook. Why?

Accepted Answer

There are several status when you submitted logbook.
Draft - Student does not send the logbook yet
Verify - Logbook has been verified by company SV
Approved - Logbook has been verified by UTM SV
Submitted - Logbook has been checked by UTM SV
Correction (Company) - Logbook has been checked by company SV and requires CORRECTION
Correction (University) - Logbook has been checked by UTM SV and requires CORRECTION

Question 18

My logbook status has stuck several days / My SV does not check my logbook

Accepted Answer

Kindly inform both SV to check the logbook since your marks is reflected from it

Question 19

My jobscope is not suitable / I am doing something that is not related to IT

Accepted Answer

1. If you on early weeks of internship, kindly wait a few weeks and see if they are any changes to your jobscope
2. Inform your UTM SV about this issue as they will discuss with company SV

Question 20

I want to change company because of stress / far from home / allowance too low

Accepted Answer

All application to change company due to above reason is NOT ACCEPTED because student that find the company. They should check and asked the company before starting the intern

Question 21

These jobscope is affecting my MENTAL HEALTH and i INSIST on changing the company

Accepted Answer

All MENTAL HEALTH issue need to be VERIFIED by HOSPITAL. If the jobscope really affecting you, please visit nearby medical specialist and get format letter that CLEARLY stated your medical condition.

If it just normal stress from work environment, please inform UTM SV and tell them the issue. Students need to cope with the situation as it is the work environment that student will faced in the future.

Question 22

Company give me a dangerous job that affecting my safety and health risk

Accepted Answer

Kindly inform your UTM SV ASAP

Question 23

Company wants me to OUTSTATION for a few days (outside Malaysia or Inside Malaysia)

Accepted Answer

1. Kindly inform your UTM SV that you will be going OUTSTATION from what date
2. If inside Malaysia is still acceptable
3. If outside Malaysia, please consult UTM SV as your safety is our priority as well

Question 24

I have a MUET examination coming up. Can i take holiday on that particular day?

Accepted Answer

Every holiday or mc is directly with the company. If the company agree, you may go. Please inform UTM SV if you take any leave

Question 25

How many days can i take leave?

Accepted Answer

You can only take 10 Days of leave (including MC, company holiday, MUET examination, etc)

Question 26

How i take leave / Who will approve my leave ?

Accepted Answer

All leave MUST go to company. If company agree, kindly inform UTM SV that you will taking a leave on that particular day

Question 27

I have a major accident during my internship

Accepted Answer

Kindly inform your UTM SV and you may get indemnity letter from ITS

Latihan Industri

Linktree bagi pelajar UTMSPACE yang akan menjalani latihan industri

Johor Bahru dan Kuala Lumpur

FAQ AREA (Students and Company)

Phase 1 : ADD and APPLY TO ITS

Phase 2 : FIRST DAY OF INTERNSHIP

Phase 3 : DAILY LOGBOOK

Phase 4 : Presentation & Evaluation

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