Josh is a great lender to work with. I trust Josh completely with my clients. He consistently goes above and beyond with communication not only keeping clients informed every step of the way but also ensuring I’m always in the loop as the agent.<br>Josh takes an educational approach, helping clients truly understand the process and the reasoning behind each step, which makes a huge difference in their confidence and overall experience.<br>He has exceeded every timeline on every transaction we’ve worked on together, and I know when I refer a client to him, they will be cared for as if they were his own family. I look forward to continuing to work together and confidently recommending him to anyone in need of a reliable and knowledgeable lender.
Josh Pick at Rouff Mortgage gave us an experience that was second to none. His exceptional customer experience skills and industry expertise is absolutely best in class. I would recommend Josh and Ruoff Mortgage to anyone looking for an exceptional customer experience and the ability to close on your new home quickly. Josh is a true professional, exceptional at his craft and always available to answer any and all questions that may arise throughout the lending process. We had an overall A+ experience and recommend him and his services to anyone looking to close on a new home or refinance your existing home.
Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late hours and weekends to make sure we were taken care of. With a baby on the way and trying to buy a home at the same time, things could have easily become overwhelming but Josh made the entire experience as smooth and stress-free as possible. We couldn’t be more grateful for his dedication and support!