Island Tea Co. & Ceylon Coffee ☕️❤️ Discover authentic bubble teas & brews! 🌴

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Located on the beach road.Serving excellent coffee. Also bubble tea is available at this place.Sitting is quite well arranged along with ambience.Had Cafe latte which was a nice one.

Perfect coffee in premium quality. They will prepare for you regular espresso to the ceramic cup. Also you can take something to eat like toasts, burgers, etc.

Absolutely love this place! The staff is incredibly friendly, making you feel welcome from the moment you walk in. The environment is so calming—perfect for relaxing or getting some work done. And the bubble tea? Delicious! They have the perfect balance of flavors, and it's always so refreshing. Highly recommend stopping by for a great experience!

Google Review

IslandTeaCo. - Negombo

Worst experience I’ve ever had at a café.
I visited Island Tea Co & Ceylon Coffee Club – Negombo and enjoyed the drinks on my first visit, so I went back the following day with family. We ordered 2 iced teas, an iced cappuccino, and a sandwich. I paid 6,000 Rs and even left a generous tip. We waited around 45 minutes for the order, which we were fine with.
After finishing, we said goodbye and walked about 100 metres down the road when a staff member ran after us saying, “Sir, you didn’t pay!” We were shocked because we were absolutely certain we had paid. He insisted we return to the café, so we did.
Back inside, they repeated that we hadn’t paid and demanded payment again. I described the staff member who took the money, only to be told he was “on lunch” and that I still needed to pay. At that point I spoke to them in Sinhala, and suddenly the tone changed completely. They backtracked and said it was a mistake and that they had “read the POS system incorrectly.”
Was it really an honest mistake? Maybe.
But based on how it unfolded — and after hearing from locals that this is a known scam in the area targeting tourists — it’s hard to believe it was accidental. If I hadn’t spoken Sinhala, I genuinely think they would have continued pushing me to pay a second time.
Either way, the experience was unprofessional, embarrassing, and completely unacceptable.
They’ve lost my business for good.

I am writing to share my recent experience at your café, which was quite disappointing. I have been a regular customer at your outlets, which is why this experience stood out.

The iced café latte I ordered tasted watery and had almost no coffee flavor. In addition, the food was served very slowly, and when it arrived, it tasted stale and dry. Considering the price, the overall experience did not offer good value for money.

What concerns me most is the inconsistency between your cafés. As a regular customer, I am surprised that the same drink tastes noticeably different depending on the location. Consistency is something customers expect, especially from cafés under the same brand.

Unfortunately, there was also a lack of courtesy from the staff, which further affected the experience.

I hope this feedback is taken constructively, as I genuinely enjoyed your cafes before but recently I had many bad expriences in your cafes.
I’ve noticed that many of your staff members display a consistently negative or dismissive attitude. Because this has happened on multiple occasions with different employees, it seems less like an individual issue and more related to staff training or management.

I have come here many times, and the coffee is exceptional. My favorite is the Coconut milk cappuccino. So yummy. all the staff are very friendly and hardworking. The wifi speed is super. I've had the fruit salad and it's great. I bring a long sleeve shirt because sometimes the AC is a bit cold.

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IslandTeaCo. - Negombo

Island Tea Co. & Ceylon Coffee ☕️❤️ Discover authentic bubble teas & brews! 🌴

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