Question 1

Why should I choose Summit Snow?

Accepted Answer

Summit Snow is the county’s leading snow and ice removal company. Trusted by homeowners and property managers alike, we specialize in plowing, shoveling, roof snow clearance, ice dam removals, ground ice removal, salting, and more. With our quick and friendly customer service, we’re known for being the first call for any job.

Question 2

How do I request snow removal service?

Accepted Answer

You can request service through our website, by calling us, or by sending us a message. For existing customers, service requests can also be submitted through our customer portal.

Question 3

Do you offer emergency or same-day snow removal?

Accepted Answer

Yes! While availability depends on the current snow conditions and schedule, we do our best to accommodate emergency or same-day service requests. Contact us as soon as possible for availability.

Question 4

Do you guarantee your work?

Accepted Answer

Yes. We stand behind our services and work with every client to ensure we meet or exceed their expectations. If you are not satisfied, please let us know and we will make it right immediately.

Question 5

Are you insured?

Accepted Answer

Yes. Summit Snow maintains liability, property, and workers compensation insurance. If you would like a copy of our insurance, we will be happy to provide it.

Did you know some Contractors can opt-out of Workers Compensation insurance?

Hiring a contractor without Workers Compensation insurance could leave you on the hook for their medical bills indefinitely. It's not as simple as hiring someone who's assured you they've 'never had an incident'.

Question 6

Do you only offer seasonal contracts?

Accepted Answer

No, we offer seasonal, on-call, and one-time services.

Question 7

What time of day should I expect service?

Accepted Answer

When the snow accumulation level in your service agreement is reached, our crews are automatically dispatched and you will not need to contact us.

We do not operate on a set schedule. The timing of snow service varies from day-to-day. Due to the unpredictable nature of winter storms, there is no specific arrival time at your property.

Question 8

What is roof snow removal and do I need it?

Accepted Answer

The accumulation of snow on your roof throughout the winter is subject to frequent thaw and freeze cycles. Those cycles, combined with rising heat in you house, may begin to pool water on your roof.

By clearing the snow from your roof, we are able to remove the source of the ice dams and mitigate how large they can form.

Question 9

I have heat tape. Do I need to have the snow cleared from my roof?

Accepted Answer

Heating cables will melt channels in the ice to allow for adequate drainage. While this may seem like a fix-all solution, often times we find heating cables get overloaded by working too hard causing a short in the electrical, inadequate voltage for the system, and a myriad of other problems.

Our take on roof snow: the more you can do to protect your home, the better off you are. Besides, when it's really cold outside, you should probably layer up to avoid frostbite.

Question 10

What payment methods do you accept?

Accepted Answer

We accept credit cards, ACH bank transfers, and checks. Payments can be made through our online portal.

Question 11

Do you clear walkways, stairs, and decks?

Accepted Answer

Yes! We offer hand shoveling services for walkways, decks, stairs, and other hard-to-reach areas.

@summitsnowco

Your go-to team for ice dam & snow removal in Summit County.

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