Question 1

What's the best way to manage stress during a move?

Accepted Answer

Moving can be stressful. but we're here to make it as easy as possible on moving day. The more organised you are beforehand, the smoother it will go. Make a list of things to discuss with your moving team, including your expectations for delivery. Starting early and letting us take care of the heavy lifting will help reduce stress.

Question 2

What should I prepare for my moving day?

Accepted Answer

Pack your belongings in advance, label boxes by room, and keep important items (like toiletries or an essentials bag for the first night) handy. Also, make sure there's easy access for the movers. Don't forget to care for your pets and plants!

Question 3

Do I need to disassemble furniture before the move?

Accepted Answer

Our team will take care of disassembling any large furniture that doesn't fit through the doors. If you prefer to do it yourself, please let us know! :)

Question 4

How can we make sure everything goes to the right rooms at delivery?

Accepted Answer

Clearly label all your boxes with a marker (e.g. B1, Bedroom 1). It also helps provide a floor plan of your new home. You can place labels on the door (like B1 for Bedroom 1) to avoid confusion. Regular communication with your moving team and building a good relationship helps ensure everything goes smoothly on delivery.

Question 5

Do you have more questions? - click the link below for more FAQs

Accepted Answer

https://www.smartexpress.co.nz/faqs/

Smart Express

We are a moving and delivery company based in Auckland, Hamilton and Tauranga.

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