Question 1

Who is my Learner Mentor?

Accepted Answer

To see who your Learner Mentor is, log into your MyRBC account, click "Students" and then "Student Profile." The name of your Learner Mentor will be listed in the Advisors section. Some students may also be assigned a secondary LM who they can meet with if their primary LM is unavailable. Please note that if you change degree programs, your assigned LM may also change.

Question 2

How do I meet with my Learner Mentor?

Accepted Answer

Make an appointment or visit Drop-In Hours!

Our offices are open M-F 8am-5pm, but appointment times vary. We offer in person and virtual appointments.

If you have a quick or time sensitive question, you can talk to any available Learner Mentor during Drop-In Hours.

Question 3

How do I know which degree program I’m in?

Accepted Answer

Look in your MyRBC account, either in your Student Profile in the Curriculum section, your Degree Evaluation, or your Unofficial Transcript.

Question 4

How do I change my degree program?

Accepted Answer

If you want to make sure that you’re in the right program for your major, schedule a meeting with your assigned Learner Mentor, and we'd be happy to review it with you. If you decide to switch to a different degree program, we'll ask you to complete the Degree Preference Form.

Question 5

What do I do if a class is missing from my Canvas?

Accepted Answer

Most likely, this means you've been dropped for non-attendance. Please email your instructor to request permission to rejoin. If approved, forward their response to studentsuccess@rbc.edu.

Question 6

I was dropped from a class. What are my next steps?

Accepted Answer

The main reasons that students are dropped from courses are either nonpayment, or non-attendance.

➢ If you were dropped for nonpayment:

Contact the Business Office at 804.862.6100 ext. 8100 to resolve the payment. Once you have been cleared by their office, please contact us at studentsuccess@rbc.edu and we can help with adding you back into classes if there is availability.

➢ If you were dropped for nonattendance:

You need written instructor permission to rejoin the class. Email your instructor using your RBC student email (Outlook), and request permission to be readded to the course. If they approve, forward their email response to us at studentsuccess@rbc.edu and we can help with adding you back into the class.

Question 7

How do I register for classes?

Accepted Answer

Learner Mentors create first semester schedules for all new students. After their first semester, students are responsible for registering themselves for future courses via the registration portal in MyRBC. The registration portal will open for all students at the same time- dates for each semester are found in the Academic Calendar.

➢New Students (currently in your first semester): meet with your LM to learn how to use the registration portal, make a plan, and receive your pin number.

➢Returning Students: You can easily register for the next semester on your own using the registration portal. A complete step-by-step registration guide is in the One Stop 
course in your Canvas.

➢Student Athletes: each team will have a group registration.

Question 8

How can I register for classes during a special term (Late Start, Winter Intercession, Summer)?

Accepted Answer

➢ Late Start: These courses begin mid-semester, are typically online, and fast-paced. Students must speak with a Learner Mentor to check their eligibility and to register. Course options are limited.

➢ Winter Intercession: These courses run for 4 weeks during Winter Break, from mid-December to mid-January, and are online and very fast-paced. Students can register on 
their own in the Banner registration portal. Course options are limited.

➢ Summer: These courses are typically online asynchronous, and run for 6-8 week terms throughout the Summer. Students can register on their own in the Banner registration portal.

Please note: Financial Aid does not automatically cover special terms.

Question 9

What is a Degree Evaluation and how do I view mine?

Accepted Answer

Degree Evaluations are how we monitor your progress through your degree program. It shows your overall GPA, completed credits, and which degree requirements you still need to complete. Students can view their Degree Evaluation at any time in their MyRBC account:

• Log in to MyRBC → Click Students → Click Degree Evaluation → Choose current term, ex: 
Fall 2025 → Choose your program → Click Generate New Evaluation.

If you need assistance interpreting your Degree Evaluation, please meet with your Learner Mentor.

Question 10

How do I know which classes I need next?

Accepted Answer

Review your Degree Evaluation, or meet with your Learner Mentor. General degree requirements for each of our degrees can also be found in our College Catalog.

Question 11

How can I view my schedule?

Accepted Answer

Your weekly schedule can be found in MyRBC → Students → View Registration Information→ View Registration Information→ Schedule details.

Question 12

How do I make changes to my schedule?

Accepted Answer

Schedule changes can be made through the first week of classes (Add/Drop Week). After that week, no more changes can be made unless you are dropping a course or Late Start courses become available. During Add/Drop, continuing students can make changes on their own, but new students must speak with a Learner Mentor.

Question 13

How can I tell if a class is online or in-person?

Accepted Answer

Check the section number of the course you are registered for:

Begins with an N (ex: PSY 201-N50) Asynchronous online (no meeting times)

Begins with an H (ex: PSY 201-H01) Hybrid (meets once a week, has online component)

Begins with a Z (ex: SPAN 101-Z01) Online, but has a weekly online meeting time

Does not begin with a letter (ex: PSY 201-001) Meets in person on campus

Question 14

I got an error message while trying to register for a course. What should I do?

Accepted Answer

You may receive an error message for a variety of reasons. Either 1) the course section is full, 2) there is a time conflict, or 3) you have not met the prerequisite requirements needed to take that course. Prerequisite requirements can be found in MyRBC or our College Catalog course descriptions. If you believe that you received an error by mistake or you would like assistance with registration, please contact Student Success/your Learner Mentor.

Question 15

I want to drop a class but Add/Drop Week has already passed. How do I do that?

Accepted Answer

Meet with your Learner Mentor, visit drop-in hours, or contact us via phone/email. We will help you make an informed decision about dropping the course and walk you through the process.

Please review the Academic Calendar to determine the final day to drop a class without academic penalty each semester. If you drop a class by this date, that means that you will receive a “W” 
(Withdrawal) on your transcript, but it will not affect your GPA. Classes dropped after this date will receive an automatic “WF” (Withdrawal-Fail) and will affect your GPA.

Question 16

Why does my major say “Liberal Arts and Sciences”?

Accepted Answer

RBC classifies students based on their overall degree pathway. Our Associates degrees provide broad, general education requirements that can be applied to various majors. The "major" section in Banner says Liberal Arts for all of our students.

Question 17

What are the requirements for graduation at Richard Bland College?

Accepted Answer

To receive an Associates from us, you must:
• Have a minimum cumulative GPA of 2.0
• Complete all course requirements for your degree program
• Complete a minimum of 60 total credits, at least 30 of which must be completed at Richard Bland College.

Students who are preparing to graduate should meet with their Learner Mentor to ensure that they are on track to meet degree requirements, and then complete the graduation application. The due date varies each semester; please check the Academic Calendar for details.

Question 18

Is there a waitlist if I class that I want or need is full?

Accepted Answer

We do not have course waitlists. We highly encourage students to register early in order to get the courses they want/need and days/times preferred. Registration is completed on a first-come, first-served basis.

Talk to your Learner Mentor first to see if it is necessary to take that course in that semester in order to stay on track in your degree program. If it is, you have two options:

➢ Email the instructor of the course and ask for permission. If they approve, forward their response to studentsuccess@rbc.edu and we can enroll you in the course.

➢ Monitor the Banner registration portal to see if a spot opens up, or check back with Student Success/your Learner Mentor either before the semester begins or during Add/Drop Week.

Question 19

What is MATH 100, and why was I placed in it?

Accepted Answer

MATH 100 (Pre-Calculus Pathways) is a developmental math course designed to support students who took less than two years of algebra in high school. It will not transfer or add credits towards your degree. It must be taken at the same time as a corresponding MATH 121 (Pre-Calculus I) if you place into it. Your math placement is determined by your math course grades in high school and your overall high school GPA, and/or any previous related college coursework.

If you want to attempt to place out of MATH 100, you can take the Math Placement exam in Canvas. Contact studentsuccess@rbc.edu if you are interested.

Question 20

What is ENG 100, and why was I placed in it?

Accepted Answer

ENG 100 (Writing and Research Studio) is a developmental English course designed to support students who placed into this level of English. It will not transfer or add credits to your degree. It must be taken at the same time as ENG 101 if you place into it. Your English placement is determined by your English course grades in high school and your overall high school GPA, and/or any previous related college coursework.

If you want to try to place out of ENG 100, you can take the English Placement Exam. Contact studentsuccess@rbc.edu if you are interested.

Question 21

Do I need to take the readiness assessment for Chemistry?

Accepted Answer

Students interested in Chemistry do not need to take the placement test if they have met any of the following prerequisites:

➢ B or Higher in Math 121
➢ Completion of high school Pre-Calc with B or higher
➢ Placement into MATH 151 or higher
➢ Completion of chemistry readiness assessment with passing grade

Students will be registered for the exam in Canvas but must schedule to take the exam in the testing center on campus. Please contact us at studentsuccess@rbc.edu to let us know you’re interested in taking the placement exam. The Chemistry placement exam can only be taken once, and students must pass with an 80% or higher to register for CHEM 101.

Students who do not pass the placement exam should speak with a Learner Mentor to determine their academic plan moving forward.

Question 22

Do I have to take GPS 101?

Accepted Answer

First-year students who are transitioning to college are encouraged to take this course, which focuses on guided pathways for success, communication strategies, critical thinking, personal wellness, digital literacy, and leadership. Students who take GPS 101 report gains in their abilities to express themselves, solve problems, and analyze information in the college environment. GPS 101 counts as a 1-credit college-level course and will count towards your cumulative GPA, but is not generally required unless you are in a unique program (High School-Middle College, Honors, Athletics, International, etc). Contact your Learner Mentor if you are unsure if you should take this course or not.

Question 23

How do I give my parent/guardian permission to access my educational records?

Accepted Answer

Complete a FERPA form. You can print it from our main website or visit the Learner Mentor offices to complete it in person. This release of information is required in order for us to share your educational information with anyone but yourself, including information such as enrollment status, course grades, attendance, your transcript, and more.

Question 24

How can I view and/or purchase the required/recommended books I need for my classes?

Accepted Answer

We recommend that students check the syllabi for each of their courses when they become available, check the Bookstore frequently, or reach out to their instructors to determine which 
materials are required.

➢ Book/materials can be purchased in the online bookstore: rbc.edu > Info For > Bookstore.

➢ Students using Financial Aid may be eligible for a book voucher. The application is linked under "Forms for Students" on this linktree. Book vouchers are not available during Summer or Winter terms.

Question 25

How do I transfer credits for prior learning (AP, IB, CLEP, etc) to RBC?

Accepted Answer

You can only receive credit if you took an exam and passed with a certain score. Please request that your official scores be sent to Richard Bland College, and our registrar will review and award appropriate credits if the requirements are met.

Question 26

How do I transfer college or dual enrollment credits from another institution to RBC?

Accepted Answer

Transfer credits are only awarded if we receive your official transcript from your previous institution(s), you received a grade of C or higher in the course, and if we have an equivalent 
course. Please visit your previous school’s website or contact their Admissions office to determine which transcript service they utilize, and request that your official transcript be sent to Richard Bland.

Question 27

How do I get my transcripts from Richard Bland College?

Accepted Answer

Unofficial transcripts can be found in MyRBC → Students → Transcript. To order your official transcript, please go to "Forms for Students" in this linktree, and choose "Order Official Transcripts."

Question 28

How do I know if my classes will transfer to another college/institution?

Accepted Answer

Our courses are designed to transfer if 1) you receive a C or higher in that course and 2) there is an equivalent course at your desired transfer institution. Talk with your Learner Mentor if you have questions about any specific courses.

Question 29

How do I get guaranteed admission to one of RBC’s transfer partners?

Accepted Answer

Guaranteed admission is contingent upon completing all requirements found in the official Guaranteed Admissions Agreement that we have with each school. Meet with your Learner Mentor to discuss your options and a path to transfer. More information about our transfer partners can be found under the "Our Transfer Partners" link in this linktree.

Question 30

Who do I contact regarding my FAFSA or anything related to my financial aid?

Accepted Answer

• Email: Financialaid@rbc.edu
• Phone: 804-862-6100 ext: 6260
• Office: Pecan Hall

Question 31

Who do I contact about holds on my account, paying my bill, or how much balance I have  remaining after my financial aid has been credited to my account?

Accepted Answer

• Email: Cashieroffice@rbc.edu 
• Phone: 804-862-6100 Ext: 8100
• Office: Pecan Hall

Question 32

Who do I contact if I have questions or concerns regarding my housing arrangements?

Accepted Answer

• Email: Residencelife@rbc.edu 
• Phone: 804-862-6100 ext. 6161
• Office: Patriot Hall

Question 33

Who do I contact if I can’t access one or more of my student accounts?

Accepted Answer

New students: make sure you’ve completed the account set up process outlined at rbc.edu > Admissions & Aid > Admitted Students Checklist.

If you have already set up your accounts but are unable to access them, please contact STAC technical assistance at (804) 862-6100 ext. 6401 or stac@rbc.edu.

Question 34

How do I get accommodations for a disability?

Accepted Answer

Complete the registration form at rbc.edu > Academics > Disability Services.

Our Disability Services Coordinator will be in touch once your 
documentation has been submitted. Contact office.ada@rbc.edu if you have any questions or concerns related to disability accommodations.

Question 35

What kinds of tutoring services are available?

Accepted Answer

We offer free tutoring for math and science, as well as assistance with writing via the Mystic Math and Science Tutoring Center and the Writing Center. More info at rbc.edu > Academics > Tutoring.

Question 36

I need some extra support. What resources do you have?

Accepted Answer

Counseling services are free for all students. Please email counseling@rbc.edu to set up an appointment.

Students are also encouraged to meet with their Learner Mentor, who can work with you on things like time management, study skills, and course selection.

Question 37

How do I join the Honors, Promise Scholars, and/or Bridge Programs?

Accepted Answer

Please reach out to studentsuccess@rbc.edu or visit the links in this Linktree for more information.

Question 38

Where can I find the academic calendar?

Accepted Answer

rbc.edu > Info For > Academic Calendar

or

click the link that says "Academic Calendar" in this Linktree

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Student Success Guides

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