Question 1

How do I get an answer key for the printable games I purchased?

Accepted Answer

If you made a purchase on Zazzle, please email us the receipt of your purchase and we will reply you with the answer key file.

Question 2

Questions about the shipping and order you placed on Zazzle?

Accepted Answer

Please contact Zazzle support directly regarding your order as we're unable to check your order details.

Question 3

Can I try the templates before purchase?

Accepted Answer

Yes, you may refer to the product description in the specific listing and click on the demo link. All the editing features in the demo will be exactly the same as the purchased version, except you will not be able to save or download the template in the demo.

Question 4

How do I place my order?

Accepted Answer

Browse and purchase invitation and other stationery templates from our Etsy shop. Within minutes after your purchase, you will receive an email from Templett with your access link. Simply click on the access link, create a new Templett account and start editing. Please ensure your email is correct and up to date. Be sure to check your spam folder if you don't see it.

Question 5

I've placed an order, how do I access my templates?

Accepted Answer

An email from Templett is sent to the email address that is associated with your account - please be sure to check your spambox if you are unable to locate it.

If you do not have access to this email or unable to locate your Templett email, you can still access your template by going to templett.com/design. Enter the email address from the order, and press continue, then click on "you don't have access to this email?" link. You will then be asked to enter the order ID - this can be found on the order receipt in your account. Once you are logged in, you will be able to update your email address under user settings.

Question 6

How accurate are the colours I see on my screen?

Accepted Answer

Colours may vary slightly from screen to screen and from printer to printer. Please take this into consideration when purchasing. If you are unhappy with the quality of the printed design, we recommend you to contact the printing lab/shop you used directly.

Question 7

Do I need to download a software and fonts to edit the templates?

Accepted Answer

There is no need to install any fonts or software. The fonts shown in the listing image will automatically appear when you open your template. You can also change to any of the fonts available.

Question 8

What can be edited and cannot be edited?

Accepted Answer

You can edit/change:
• Change all text
• Change fonts style, size and colour
• Add additional text boxes and graphics
• Text boxes can be repositioned, resized and rotated
• Backgrounds can be deleted, recoloured or new ones added
• Add your own image
• Add a back side
• Save and make changes later, if needed

You cannot edit/change:
• Graphics are not editable
• Template dimensions and orientations are not editable

Question 9

How to format multiple templates on a page?

Accepted Answer

To format the file with multiple cards on a page, you will need to adjust the settings when downloading the PDF file. First click on the download button in the top right and select PDF. Then make sure you turn on the "show trim marks" and "save paper" options - this will arrange as many templates it can fit on a 8.5"x11 or A4 page.

Question 10

What are your download options?

Accepted Answer

• PDF - for home printing, copy center or print shop (use the "save paper" option to format multiple templates on 8.5"x11" or A4)
• JPG - for photo lab or print shop
• PNG - for text, email or social media

Question 11

Where can I print my templates?

Accepted Answer

For professional printing service, we recommend Prints of Love: https://printsoflove.com/ref/confettily

When you use our special link above, you'll receive FREE shipping and envelopes.

Question 12

Do you have paper recommendation and printing tips?

Accepted Answer

We recommend white card stock for invitations and printables such as party banners, cupcake toppers, etc. For other printables like water bottle labels, you may want to consider to print them on sticky label/sticker paper, trim out, peel and paste it onto the water bottle. Please note that we do not format our files to any pre-cut label/sticker paper.

We strongly recommend you to use a professional printer for double-sided printing for the highest quality print. Not all professional printers provide this service, you may check locally and online for a printer who may be able to provide this service for you.

Here are the standard invitation sizes and corresponding envelope sizes:
5×7″ invitations - A7 envelope.
4×6″ invitations - A6 envelope.

Question 13

What are the terms of use of the printable products?

Accepted Answer

Download limits : Unlimited (for editing and proofing purpose only).
Expiry Date : 1 year from the day of purchase.

Templates/Printables are strictly for PERSONAL USE ONLY. Commercial use is prohibited even if it is altered or printed.

No redistribute, reselling, sharing, give away the product as freebies. Due to nature of products and the time invested in each product, it will be very appreciated if you recommend our shop as your design source instead.

Event planners, please enjoy our products and respect our work by giving credit or tagging us in any promotional images or social media posts that feature our designs @confettily.

Confettily reserves the right to revoke access to a template if the user fails to comply with the terms.

Question 14

How do I get an answer key for the printable games I purchased?

Accepted Answer

If you made a purchase on Etsy, please go to your Etsy account > reviews and purchase > go to your order > download the file.

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