Question 1

How do I place an order?

Accepted Answer

You can place an order by sending me a DM on Instagram, TikTok or Facebook with the item, quantity, date needed, and any special requests (if applicable).
Special Request: Gluten Free, Zero Sugar or High Protein

Question 2

Do you require a deposit?

Accepted Answer

Yes! Full payment is required to secure your order date and time. Your order is not confirmed until payment is received.

Question 3

Do you offer pickup or delivery?

Accepted Answer

Pickup is available for all orders. Delivery is available starting at a $5 fee, and orders over $100 qualify for free delivery.

Question 4

What payment methods do you accept?

Accepted Answer

Cash, Cash App, or Zelle may be accepted depending on the order.

Question 5

Where are you located?

Accepted Answer

Bakes by Haley LLC is a home-based cottage bakery located in the Rio Grande Valley, McAllen, TX.

Question 6

Do you make custom orders?

Accepted Answer

Yes! I offer custom flavors, colors, and themes depending on the item. Send me your ideas and I’ll let you know what I can do.

Question 7

Do you offer gluten-free, dairy-free, sugar-free, or high-protein options?

Accepted Answer

Yes! I offer gluten-free, dairy-free, sugar-free, and other specialty options upon request. Please note that certain items may not be available for these specialty modifications. Feel free to message me with the item you’re interested in, and I’ll be happy to let you know what options are available. Specialty orders may include an additional charge starting at $3 depending on the order.

Question 8

Do your products contain allergens?

Accepted Answer

Yes, items may contain or come into contact with wheat, eggs, milk, nuts, soy, or other allergens. Please let me know about any allergies before ordering.

Bakes by Haley LLC

Welcome! Everything you need to order something sweet is right here!

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