Question 1

Do you accept walk-ins?

Accepted Answer

Visits are by appointment only so I can give you my full attention.

Question 2

What if I arrive early?

Accepted Answer

If the door is open, make yourself comfortable in the lobby. If it’s locked, I may not have arrived yet.

Question 3

What if I’m running late?

Accepted Answer

Please let me know as soon as possible. There is a 10-minute grace period; after that, your appointment may need to be canceled to respect the next client’s time.

Question 4

What is your cancellation policy?

Accepted Answer

Please make changes at least 24 hours before your appointment. Cancellations within 24 hours are subject to a 50% fee.

Question 5

Do I need to fill out any forms?

Accepted Answer

Yes! Please complete the consent forms sent to your email before your visit. If you haven’t received them, please reach out.

Question 6

What if I’m unsure which brow service to book?

Accepted Answer

Send me a message! I’m happy to help you choose based on your brow goals.

Question 7

Can I share how I want my brows to look?

Accepted Answer

Absolutely! We’ll discuss your preferences before starting.
Feel free to bring inspiration photos and tell me what you love or would like to change about your brows.

Question 8

Can I get a brow service if I have sensitive skin or allergies?

Accepted Answer

Please let me know about any allergies, sensitivities, skin conditions, or recent reactions before your appointment. We can discuss whether the service is suitable and perform a patch test when needed. Patch tests are complimentary.

Question 9

Can I book an appointment if I’m pregnant or breastfeeding?

Accepted Answer

Please let me know when booking if you are pregnant or breastfeeding. Some products or services may need to be adjusted, and we can discuss the safest option for you.

Question 10

Should I grow out my brows before my appointment?

Accepted Answer

Letting your brows grow without tweezing or trimming gives us more hair to work with. If you’re growing out overplucked areas, we can discuss a plan at your visit.

Question 11

How can I pay?

Accepted Answer

I accept all cards, Venmo, and cash. Payment is due at your appointment.

THE BROW ROOM AND MORE

Elevated brow services in San Diego, specializing in enhancing your natural beauty.

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