Timurbay Seafront Residence & Suites Check-in guide, Policies and House Rules.

Guides, Policies & House Rules | Linktree

Welcome to Timurbay Seafront Residence & Suites, Kuantan!

Please complete these 2 steps before arrival for a smooth self check-in:

1️⃣ Complete the registration form.
2️⃣ Pay any outstanding room balance and/or the RM100 refundable security/damage deposit per unit via DuitNow or instant bank transfer. Bank details follow Step 1.

Check-in Guide

• Check-in: after 3 PM. Early check-in is subject to availability.
• Allow 15–30 minutes after completing both steps and confirming any room upgrade for registration processing and your Blue QR Code.
• Complete these steps and confirm upgrades before arrival to avoid delays.

Check-in Policies

General
• No smoking, vaping or pets.
• Lost access card: RM100 per card.
• Do not remove or damage furniture or fittings.
• Quiet hours after 10 PM. No parties or large gatherings.

Swimming pool
• Open daily: 8 AM–10 PM; closes at 8 PM on Tuesdays for maintenance.
• Swimwear or non-cotton shirts only.
• No wet/damp clothing inside buildings or lifts. Fine: RM100.

Facilities
• BBQ pit: RM100 rental + RM200 deposit.
• Billiard room: RM100 deposit.
• Lounge: RM400 deposit; rental depends on the selected option.

Parking
• Use your designated space. Unauthorised parking is subject to clamping; release fee: RM100.
• Contact us for additional parking.

Corridors & waste
• Keep personal belongings inside your unit.
• Place rubbish in the bins inside the refuse room.

House Rules

• Online transfer: 3–5 business days
• Credit card: Temporary hold only; no charge
• Debit card: 7–10 business days, depending on your bank

Deposit Refund Timeline

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Guides, Policies & House Rules

Timurbay Seafront Residence & Suites Check-in guide, Policies and House Rules.

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