Question 1

What is Coaching?

Accepted Answer

Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Coachee in a thought-provoking and creative process that inspires the client to maximize personal and professional potential. It is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.  Coaching is not therapy, counselling or mentoring, Coaching focuses on achieving future goals and performance whereas mentoring provides guidance from an experienced person for career growth, and therapy concentrates on healing past trauma and emotional issues.

Question 2

What type of coaching do you offer?

Accepted Answer

Career Coaching, Disability Coaching, Neurodiversity Coaching, Life Coaching – Need something else? Let’s have a chat

Question 3

What is your coaching approach?

Accepted Answer

My coaching approach is primarily non-directive, focused on helping you think through challenges, reflect deeply, and discover your own solutions. I offer both support and constructive challenge (if agreed upon), creating a safe, non-judgemental space for exploration and growth.
We’ll agree on goals together—both explicit and emerging—and decide how progress will be measured. If relevant, we’ll also clarify the role of your line manager or sponsor and how coaching aligns with any performance or development processes.
While I won’t give advice, I may challenge assumptions or barriers to help you gain new perspectives. Where appropriate, we may use tools to support your development.

Question 4

What is a chemistry session?

Accepted Answer

A chemistry session is the first time you meet a coach, to decide if you have a mutual fit and you’re both assessing the rapport you have to work together on your development goals. you should take some time to prepare your questions, and know what you’re looking for in a coach, to ensure you get the most out of the time together.

Question 5

What are the responsibilities of the Coach (me)

Accepted Answer

•	Goal Setting Support
•	Option Exploration
•	Encouragement and Challenge
•	Session Management
•	Facilitating Self-Discovery
•	Exploring External Support
•	Reflective Learning
•	Deep Inquiry
•	Active Listening
•	Transparency
•	Constructive Feedback
•	Accountability
•	Managing Stakeholder Interests
•	Conflict of Interest Awareness
As your coach, I commit to being fully present and available at the agreed-upon times, creating a safe and confidential space where you can explore challenges, reflect on your experiences, and work toward meaningful change. My role is to support and guide you throughout this journey with empathy, integrity, and encouragement.

Question 6

What are the responsibilities of the Coachee? (you)

Accepted Answer

To make the most of our coaching sessions, you are encouraged to:
•	Reflect and prepare 
•	Engage openly and honestly 
•	Take ownership
•	Capture key learnings
•	Reflect between sessions
•	Follow through 
•	Provide feedback 
you are committing to being open, honest, and actively engaged in the process. Your willingness to invest in your growth and strive for excellence is a vital part of making our coaching sessions effective and transformative

Question 7

Is it confidential?

Accepted Answer

•	The fact that you are being coached, the content of our conversations, and any personal or professional information shared will be treated as confidential.
•	Information will only be disclosed with your explicit consent, or if there is compelling evidence of serious risk to you, others, illegal activity.
•	Some themes or challenges may be discussed in supervision to support the quality of coaching. 
•	Periodically, coaches may be asked to share general, unattributed themes from coaching sessions to support organisational learning. You will be informed if this applies.
•	I may take brief notes during or after sessions to support continuity. These will be stored securely and retained only for the duration of our coaching engagement, unless otherwise agreed.

Question 8

What are the boundaries?

Accepted Answer

As your coach, I will maintain clear boundaries between coaching and any other roles I may hold within the organisation. This helps ensure our coaching relationship remains focused, ethical, and confidential.
We’ll define together what areas you want to explore, and if any topics fall outside the scope of coaching, we’ll discuss the best way to address them—possibly involving other support services.
I’ll stay within my professional limits and refer you to appropriate resources if needed. If you ever have concerns about boundaries or confidentiality, please feel free to raise them at any time.

Question 9

What ethics do you follow?

Accepted Answer

in line with the Global Code of Ethics. I will:
•	Act in the best interests of my coachee, always maintaining clear boundaries and respecting confidentiality.
•	Be transparent about the coaching process, including contracting, confidentiality limits, and supervision practices.
•	Operate within my professional competence and refer clients to other support services when appropriate.
•	Avoid conflicts of interest and disclose any that arise.
•	Respect diversity, promote inclusion, and avoid discrimination or bias.
•	Engage in ongoing supervision and professional development to ensure the quality and ethical integrity of my practice.
•	Comply with all relevant laws, safeguarding requirements, and organisational policies.
•	Currently undertaking a level 5 professional coaching apprenticeship

Question 10

Are you qualified?

Accepted Answer

I am currently undertaking a level 5 coaching professional apprenticeship whereby I need to undertake 50 hours of coaching to qualify

I also have seven years experience supporting people into work and four years experience as a Disability Employment Advisor

Question 11

Where are the coaching sessions held?

Accepted Answer

online via Microsoft Teams or Zoom by request

Question 12

Can I cancel a coaching session?

Accepted Answer

If you wish to change the time of a session the coach should be informed via email as soon as possible and a minimum of two working days before the scheduled session.

Question 13

How long are coaching sessions?

Accepted Answer

Usually an hour long - different lengths available at request

Question 14

How often do we have coaching sessions?

Accepted Answer

Usually Fortnightly or Monthly

Question 15

How long will we have coaching sessions for?

Accepted Answer

Initial chemistry call following by an initial 5 sessions, which can be amended if needed

Question 16

Can I terminate the counselling?

Accepted Answer

As coaching sessions come to an end, we’ll discuss progress and possible next steps. If you choose to end coaching, please confirm in writing as soon as possible to allow time for proper closure.

Coaching With Clarice

I provide a safe, non-judgemental, non-directive coaching space for you to reflect deeply and uncover your own solutions.

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