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OTEK Polyclinic (OTEK Hair Clinic) Reviews - Trustpilot

Antalya Hair Transplant Clinic OTEK | OTEK Hair Clinic

I had a very positive experience at this hair transplant clinic. The clinic building is new, modern, and very clean. The service was excellent from start to finish. Dr. Okan was extremely attentive, professional, and reassuring throughout the entire process. I felt well informed and confident at every step. You can truly trust this clinic and its team. Highly recommended.

After several years of being self conscious about my receding hairline and loss of eyebrows,  (FFA) Frontal fibrosing alopecia, I decided to look in to the option of having a hair transplant.  I travel to Antalya  Turkey most summers so after thorough research of hair clinics in the area I decided that Otek hair clinic would be the best choice for me . I was impressed  by their many years of experience,  latest technology and all the positive reviews given by patients.
My first consultation was in 2023 and the decision was made to wait a year to see if my condition and receding hairline had stopped. After a year of communication with photos via WhatsApp Dr Okan concluded that the receding had stopped and that he would go ahead with the transplant. The surgery was scheduled for August 2024 .
On the morning  of the surgery I was picked up from my address  in the clinics  private car and transported to the clinic . On arrival I was met by the friendly Dr's and nurses who made me feel at ease because  I was obviously nervous. They spoke English and many other languages. After an explanation of the procedure and any questions I had there was no delay in getting the transplant underway.  The surgery , although long ,  felt comfortable and painfree and had a short break halfway through. Once the transplant was completed you spend a short while in a private recovery room where you are served a light meal and a drink . I could not have asked for more care and attention by the team . When you feel ready they transport you back to your residence.
The team are intouch with you daily via WhatsApp to check on you and give post surgery care instructions. If you have any questions or worries you can contact a member  of the team via WhatsApp any time . All post transplant visits to the clinic were via their private car transporting you there and back . We are regularly in touch via WhatsApp sending photos to check the progress of the hair transplant.
I am so impressed with the service, care and professionalism of Dr Okan and his team and of course the progress of my hairline and eyebrows.  I highly recommend the Otek hair clinic for both men and women of all ages.
A very satisfied patient
June

I recently had a hair transplant at Otek Hair Clinic in Antalya, (2 weeks ago) and I couldn’t be happier with the entire experience and I am looking forward to seeing the final result.

From the moment I arrived, the care shown by the entire team was outstanding. The clinic is clean, modern, and fully equipped with the latest technology. The medical staff made me feel at ease right away, clearly explaining every step of the procedure and answering all my questions with patience and expertise.

The transplant itself was carried out with meticulous attention to detail. I experienced minimal discomfort, and the team was constantly attentive, making sure I was comfortable throughout.  To be honest I feel asleep during most of the transplant.

The post-operative care and instructions were clear and was given further advice via Whatsapp.

Thank you to everyone at Otek.

Stephen

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@otekpolyclinic

My experience at Otek Hair Clinic can be characterised as a well-structured and professionally executed clinical process, reflecting a commendable alignment with contemporary standards in hair restoration practice. From the outset, the procedural framework demonstrated a high degree of methodological rigour. The techniques employed were clearly consistent with current best practices, and the overall workflow was organised in a systematic and patient-centred manner. Particular emphasis on precision and procedural discipline was evident throughout all stages of the intervention. Dr Okan’s clinical expertise and measured approach were central to establishing confidence in the process. His ability to provide clear, evidence-informed guidance, combined with a calm and assured manner, contributed significantly to the overall experience. Importantly, his practice reflects not only technical competence but also an awareness of patient expectations and perioperative considerations. In addition, the broader clinical team exhibited a strong command of their respective roles. Their communication was consistently clear, professional, and responsive, reflecting a service ethos aligned with international standards. The combination of technical knowledge and interpersonal competence ensured that the process remained both transparent and reassuring. In summary, Otek Hair Clinic presents a robust integration of technical proficiency and professional conduct. Based on my experience, it stands as a credible and reliable option for individuals seeking high-quality hair transplantation services.

Not Recommended – Misleading Information, Lack of Doctor Involvement, and Serious Hygiene Concerns I do not recommend this clinic for a hair transplant procedure. Although the clinic appears large and professional at first glance, my experience was extremely disappointing. During the consultation, the doctor seemed disengaged. I was clearly told that the physician would personally perform a significant portion of the operation. However, on the day of the transplant, the doctor did not initially come even for the hairline design. The marking was about to be started by a staff member who had previously drawn my blood — without gloves. The doctor only appeared after I insisted that I had been promised his involvement. He extracted three grafts as a demonstration and then left. The remainder of the procedure was performed by assistants. There were serious hygiene concerns. The graft extraction device was not covered with barrier protection. The electric instruments did not appear to be properly sterilized, and during the procedure I observed equipment visibly contaminated with blood. Additionally, the upper layer of skin in the donor area (back of my head) was removed without my consent or prior explanation. I was told only shaving would be done with a machine. As a result, the donor area now feels very painful and looks like a large abrasion, with potential risk of scarring. An independent dermatologist later confirmed that the upper skin layer had been removed. When I asked the clinic for clarification, they denied that this had occurred. Promised additional services such as LLLT and PRP were not provided. After receiving payment, communication significantly decreased, and my concerns were not properly addressed. Overall, this clinic operates more like a high-volume production line rather than a patient-focused medical facility. I regret choosing this clinic after spending considerable time researching where to have my hair transplant done.

Hi my name is Alper and I'm Turkish I live in UK ( Southend) and my ages 40 ISH Otek hair transplant clinic hasn't offered me anything for this feedback ,I just want to help other people find the best clinic in turkey. We all know turkey is most famous country for hair tranplant. I'm sure alot of you keep searching for the find best clinic but you are lucky that I'm sharing my experience with you as Turkish man. I have search almost a year, contacted almost all of them especially the Istanbul clinics, but most of them are so bussy and they do rush but this clinic is the best and they dnt rush they just want perfect everything this is why they have wonderful feedback. I found this place on feedback too than decided to visit and let them do it. The result was amazing. I told them please let's we do video so other people can find you. I'm sure they will share it soon (Facebook or Instagram ) mate listen to me just go there and you will thanks to me.

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