Northstead

Donald Straka6 days ago

6 days ago

We had an amazing experience with Lou from Northstead. Lou came out to inspect a leak we had from a 30 year old unit. He was really clear that we did not need to replace the unit and gave us options to fix what could be remedied. How refreshing it was to work with someone who is not going to tell you to replace a unit just because it is old.<br><br>In the end, we actually did replace the unit after he explained all the pros and cons. Lou then installed a really well working unit, and did so with the kind of care that tapes every edge and seals every gap. He put in all new piping and wrapped everything carefully. Even the city inspectors came out and said that Lou went above and beyond what they even require.<br><br>Lou knows what he is doing, stands behind his work, and he deeply cares about his what he does. You can immediately tell he is passionate about this industry. He has experience from the commercial side of HVAC, and his knowledge gained in those trenches meant he could diagnose the problem easily and then think through multiple solutions to give us options to choose from. We would absolutely do business with Northstead again. Indeed, we will be doing all our HVAC work with them.

Tawny Pitt3 weeks ago

3 weeks ago

Amazing company! This company bailed our company out of a stressful situation. If I could give them more stars I would. Very kind and professional. Shows up when they say they will. Don't push you into buying a whole new system. He is very reasonably priced and fair. Thank you for helping us out!

Bryan Huffman3 weeks ago

3 weeks ago

Northstead came out and got my AC back up and going. They were incredibly professional and efficient. I really liked how I was not pressured into doing anything more than what was needed to get my AC running. I will be using northstead for all my hvac needs!

Greg Savage1 month ago

1 month ago

Wish there room for another star!<br><br>Lou bailed us out in a BIG way today! Our AC unit suddenly stopped working. After considering several HVAC companies,(based on online reviews only) we decided to reach out to The Northstead.<br><br>Lou answered my text within minutes, asked a few questions and basically had my issue diagnosed over the phone. He showed up as promised, confirmed the issue, and had our AC blowing 55 degree cold air within a few minutes.<br><br>Spot on diagnosis.<br>Excellent service.<br>Affordable pricing.<br>Very satisfied customer.<br><br>I highly recommend Lou with The Northstead. He's absolutely great!

Ryan Gray1 month ago

1 month ago

We had a great experience with this HVAC company. They were professional, reliable, and arrived on time. Communication was excellent from scheduling through completion, and they kept us informed every step of the way. The service was efficient, and the quality of the work was excellent. We highly recommend them to anyone looking for a dependable HVAC company!

kristi swanson1 month ago

1 month ago

Locally owned and operated! I love that. Lou fixed up my dinosaur of and AC, allowing me to be able to save up for needing a new unit. He quoted me a reasonable price for a new unit and didn’t try to bully me into buying a new unit today. I really appreciated his transparency and professionalism.