Sarah Zamora Official: TikTok, Instagram, Facebook, Threads | Linktree

As an Intake Customer Service Representative, I assist U.S. citizens with the initial process of filing for Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) claims. My primary responsibility is to conduct thorough intake interviews to collect all necessary information required for the application.
Key duties include:

Asking clients for their complete work history, including each job held, job title, duration of employment, and job responsibilities

Gathering detailed information about the client’s medical conditions that impact their ability to work

Identifying the doctors, specialists, clinics, or hospitals the client is currently seeing or has seen in relation to their medical condition

Requesting and verifying their Social Security Number and other personal identification details
Accurately documenting all information in the case management system for further processing
Providing compassionate and professional support to clients

Customer Support (BPO)

As a Virtual Assistant – Inbound Customer Support, I handle incoming customer service calls for an e-commerce business using Shopify Admin and CRM tools. My primary responsibilities include assisting customers with:

Placing new orders and navigating product options

Cancelling or modifying orders based on customer requests

Tracking orders and providing real-time shipping updates

Answering product inquiries and guiding customers through the purchasing process

Creating Shopify draft orders for partial payments or failed/declined card transactions

Managing subscription cancellations and customer records using CRM software

Ensuring a professional, friendly, and efficient customer experience on every call

Accurately documenting interactions and updates in the CRM system

This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced, remote environment while maintaining a high level of customer satisfaction.

Inbound Customer Support (VA)

Sarah Zamora

Joy and Vigilance: A Pride Reflection

Not All Clicks Are Equal: A Year of Linktree Traffic, by Source

Your bio link is the internet's busiest intersection

What happens after the listen: Linktree’s trending Podcast(er)s Pulse, April 2026

How many followers do you need to make money on Instagram in 2026?

Linktree Enhances Insights Chat With Personalized, Data-Driven Recommendations

How to Generate Passive Income by Selling Digital Products and Growing Your Online Audience

Enjoy 30 days of Hulu for FREE

Claim 10 free meals* from HelloFresh

Get 60% off Sitewide

Sip your way to stronger health with 30% off at ARMRA

Save 10% at Omnilux LED

Save 10% on Ritual Multivitamins Subscriptions

You've scored 50% OFF Factor 🤤

Join now and get 50% off a Club membership

Get your first box FREE with Curology!

Claim your $20 bonus with Acorns

Sign up for Headspace Today and get a 14 day free trial!

Get AAA membership for half the price!

Get 30¢/gal cash back on gas at major stations

Get 15% off at Equip Foods

20% Off the at FabFitFun with code INSIDER20

Get 80% off your first order when signing up to be a VIP!

Get 15% off for cleaner skin at CLEARSTEM

Get your first box FREE with Agency!

50% off + Free Shipping at Purple Carrot!

Power Up with Daily Harvest's High-Protein Smoothies

Save $100 with Gobble

Save 10% on your First Maev Order!

15% off your favorite non-alcoholic spirits at The Zero Proof

10% off JLab’s award‑winning audio gear

Get help with or without insurance. Use code SPACE80 for $80 off.

Start speaking a new language in just 3 weeks

Sarah Zamora

Virtual Assistant | Customer Support

About this account

More from Linktree