Question 1

How is detailing different from a car wash?

Accepted Answer

A regular car wash focuses on quickly cleaning the exterior, often using automated brushes and high-pressure water. Auto detailing, on the other hand, involves deep cleaning, polishing, and protection for both the interior and exterior, ensuring a more comprehensive and long-lasting clean.

Question 2

Do you offer any discounts?

Accepted Answer

Yes! We offer:

-Multi-car discounts – Bring in two or more vehicles at once and save.
-Loyalty programs – Recurring customers get discounts on future services.
-Referral discounts – Get a discount when you refer a friend.
-10% off for military service members and first responders – We are proud to offer this discount as a token of appreciation for those who serve our communities and country.

Question 3

Do you offer mobile detailing services?

Accepted Answer

Yes! We can come to your home or office for added convenience. We just need access to a water source and an electrical outlet for certain services.

Question 4

What type of products do you use?

Accepted Answer

We use eco-friendly, pH-balanced products that clean effectively without harming your vehicle or the environment.

- Exterior: Meguiar’s Gold Class Car Wash (biodegradable), Griot’s Garage Ceramic Wax (petroleum-free), CarPro IronX (acid-free).  
- Interior: Chemical Guys Total Interior Cleaner (ammonia-free), Leather Honey Conditioner (biodegradable), Bissell Spot Remover (plant-based).  
- Wheels & Tires: Adam’s Wheel Cleaner (pH-neutral), Turtle Wax Tire Shine (water-based).  
- Glass: Invisible Glass Cleaner (ammonia-free, aerosol-free).

Our products provide a thorough clean while being safe for you and the environment.

Question 5

What forms of payment do you accept?

Accepted Answer

We accept cash, Zelle, Venmo, Cash App, and PayPal.

Question 6

Do you detail large vehicles, motorcycles, or boats?

Accepted Answer

Yes! We service SUVs, trucks, motorcycles, and boats. Prices may vary based on vehicle size and condition. Contact us for a custom quote.

Question 7

How much does auto detailing cost?

Accepted Answer

Pricing varies based on the size of the vehicle and the level of service. Here are general price ranges:

-Basic exterior detail: $50–$100
-Basic interior detail: $70–$150
-Full interior & exterior detail: $150–$350

Question 8

What is your cancellation policy?

Accepted Answer

We understand that things come up! There is no cancellation fee, but please let us know as soon as possible if you need to reschedule or cancel so we can accommodate other customers.

Question 9

Is auto detailing safe for my car’s paint?

Accepted Answer

Absolutely! We use high-quality, pH-balanced, and non-abrasive products to clean and protect your vehicle without causing damage.

Question 10

How long does a detailing service take?

Accepted Answer

The time required depends on the level of service chosen:
-Basic exterior or interior detailing: 1–2 hours
-Full interior & exterior detailing: 3–6 hours

EX Auto Detailing LLC

Licensed & Insured | 3+ Years of Experience

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