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Security - 514-398-7777

Mac Campus FAQ

Info for Macdonald Campus Residents

Submit a Maintenance Repair Request

1. Using the below button, log in to your oneCard account
2. If the repair request form doesn't automatically open, you can find it on the main page of the oneCard homepage
3. Choose your building from the drop down menu on the left
4. Use the search bar to search for your room number - do not delete the [number] in the search bar! It is your building's unique code
5. Click on the row that is displaying your room number
Note: If your issue is in your private bathroom or other living space, choose that option
6. Scroll down, and fill out rest of maintenance repair request with as much detail as possible. 

Please be aware that non-emergency maintenance repairs are only handled during weekdays.


Maintenance Request Repair Form (and how to use it!)

Useful Information

Mac Residence Community Living Standards

Mac Campus Essential Guide for Students

West Island Resource Guide

Inter-campus Shuttle Information

McGill Shuttle Bus Live Tracker

RLife Staff

Tanya Bhatia (she/her) is the Residence Life Manager for Mac Campus, and she is responsible for the overall management of the residence community. She serves as a support for resident students as they adjust to University life and helps direct them to health and academic resources. She is also responsible for educational programming, training and supervising the Residence Life Facilitators.

Meet RLM Tanya!

Contact Tanya

Health & Wellness

Book an appointment with Shannon

Shannon Walsh (she/her), is the Local Wellness Advisor (LWA) for Macdonald Campus and the Faculty of Agricultural and Environmental Sciences.

As a mental health professional, Shannon's role as Local Wellness Advisor involves connecting students to appropriate resources on-and-off campus, providing psychoeducational workshops, engaging in outreach and wellness promotion, as well offering individual one-on-one appointments.

Shannon enjoys helping students accomplish their short-term goals and wellness potential.

Shannon also leads the The Foundation Series: 4 short skill-based workshops for academic success with a particular focus on mental health and well-being.

You will meet Shannon at move-in, and throughout orientation. Be sure to come say hi!

Shannon can be found on Macdonald campus in the Student Affairs Office in Laird Hall, Suite 106 or reached via email at shannon.walsh@mcgill.ca.

Meet Shannon - your Mac LWA!

Book a meeting with the Mac LWA

Libraries