Help-Desk Portal

Contact Zhiying or Business support first for any urgent enquiries Only call emergency number if zhiying is 100% uncontactable. If you urgently need assistance in regards to Hospitalisation (Panel / Non Panel) Go to AIA+ app to look for the relevant panel specialist that you need. you urgently require private hospital medical concierge, (for hosp bed, private hosp) please spam call +65 91122064, +65 67777870 (ZhiYing’s house phone) Accident that require immediate attention 1. Take as many photos as you can regarding the accident 2. Seek medical help. As long as you have accident plan & hospital coverage, we will find a way to help you with the bill. 3. MOST impt, PLS get a doctor memo ‼️ & receipt. For CS If you need to see a specialist after visiting GP. Please get a referral letter.