Question 1

Are Tshenolo PI's services only available in Gauteng?

Accepted Answer

No. While our main head office is located at 248 Eeufees Street, Pretoria North, we actively take on cases nationwide. Our vehicle recovery and other specialized task teams regularly cross provincial borders to track targets and secure assets across South Africa.

Question 2

Are the investigators qualified and legally compliant?

Accepted Answer

Yes. Our agency was founded by former members of the South African Police Service (SAPS), leveraging formal police backgrounds to run our tactical operations. We operate under South African private security regulations and emphasize that our methods strictly avoid taking bribes or operating outside legal parameters.

Question 3

Can Tshenolo PI legally make arrests and bypass the police?

Accepted Answer

No, we cannot bypass the police because private security officers do not have special police powers. Tshenolo PI operates strictly within the law by using a citizen's arrest when catching suspects in the act. We track targets and secure high-risk crime scenes quickly, but we always work alongside the South African Police Service (SAPS) to hand over suspects and evidence legally.

Question 4

How does their pricing and refund policy work?

Accepted Answer

Results-Based Fees: Fees are tied directly to the complexity of achieving the contracted goal.

Upfront Payments: Clients often inquire about installment or commitment options for larger fraud cases.

No-Refund Policy: If a case is solved faster than expected, we do not offer partial refunds since the primary objective was met.

Question 5

How long does a typical asset recovery or investigation take?

Accepted Answer

The timeline depends heavily on the type of case and the amount of initial information provided.

Vehicle Recoveries: Often resolved within hours or days if tracking signals are active.

Corporate Fraud: Can take weeks or months due to deep financial auditing.

Missing Persons: Varies case by case, but operations begin immediately upon deployment.

Client Updates: The agency provides regular, secure progress reports throughout the timeline.

Tshenolo PI

Specialized private security services focused on intelligence, rapid response, and efficiency. Connect with our team and explore our offerings through the links

About this account

More from Linktree