Question 1

Where is The Soap Standard based?

Accepted Answer

The Soap Standard is a small business based on Cabrogal land, Darug Country, in Greater Western Sydney, Australia.

Question 2

Which countries do you ship to?

Accepted Answer

We currently ship within Australia only. This is a conscious decision to both limit our carbon footprint and reduce emissions. We understand that this may be disappointing for our international fans but would like to take the opportunity to strongly encourage you to support your local artisan soapmakers who uphold similar values.

Question 3

Why doesn’t The Soap Standard participate in sales?

Accepted Answer

We don’t do sales at The Soap Standard. Our prices are the same all year-round because we’ve made the deliberate choice to sell online directly to you with no hidden tactics. Sales often encourage mindless consumerism by creating a false urgency and poor decision making. We believe that making a difference must be a conscious choice and one made only after careful consideration. It also helps that we charge a fair price and produce in micro batches rather than putting profit over planet and people.
To make a difference here at The Soap Standard, we want you to buy our soap bars after you’ve read about what we stand for and why we do things the way we do, or not at all.

Question 4

What’s the difference between each type of soap bar?

Accepted Answer

Great question! We currently have three types of soap bars available which use extra virgin olive oil, virgin coconut oil, or a mix of both. Check out each product description in our shop for more details.

Question 5

How do I store my soap bars?

Accepted Answer

We recommend storing your soap bars in a way that allows them to dry out thoroughly between each use. Try out different soap dishes, soap saver bags (or a combination of both!) to find what works best for you.

Question 6

Why did I receive two soap bars instead of one?

Accepted Answer

Due to the variable nature of handmade soap, we do occasionally send out extra soap bars to our customers to make up for any weight differences after a soap bar cures. It’s part of the beauty of handmade soap and means that no soap bar goes to waste!

Question 7

Are your soap bars vegan and cruelty-free?

Accepted Answer

Yes, every single soap bar we make is vegan and cruelty-free.

Question 8

Do you ship plastic-free?

Accepted Answer

Yes! We have steered away from all single use and reusable plastics in our packaging materials. Everything from our mailers to our product wrappers are compostable AND recyclable. That means zero to landfill.

The Soap Standard

Functional + Minimalist Soap Bars | Handmade by One Artisan From Start to Finish on Cabrogal Land (Sydney) Australia

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