Question 1

How much is shipping?

Accepted Answer

The majority of our items have a flat $5.95 standard shipping fee.  We do this because we want you to feel confident in a price up front. Calculated shipping can vary from zip code to zip code, state to state, and season to season and that's just too unpredicatable.

Question 2

Can I upgrade my shipping?

Accepted Answer

Most items have an upgraded shipping option available.  If you don't see it offered, contact us!  We'd be more than happy to see what we can do for you.

Question 3

What is your return policy?

Accepted Answer

Since the majority of our items are made to order or personalized, we do have a standard "No Returns Policy" however, if there is an issue with your item when it arrives, just contact us.  We pride ourselves on our customer service, and will do what we can to make it right.

DelightfulCreationsAZ is not liable for any products damaged, lost or stolen during shipping. Please contact the shipment carrier to report the issue and file a claim.

Question 4

What if I want an item or design that I don't see you currently have for sale?

Accepted Answer

Fantastic question!  We are adding items all the time.  Several items have been special requests from previous customers.  If we can make or design something for you, we will definitely try.

Please understand that we do have full time jobs, and are doing the parenting thing, so the creating gets done on evenings, weekends and off time.  Please allow some extra time for any custom requests.

Question 5

How do I contact Customer Service?

Accepted Answer

All of our contact info can be found on the Contact Us page in our Store.

Delightful Creations AZ

We’re a theme park-loving family of 5. Crafting joy is our jam & every creation funds our next big escapade. Thanks for helping us spread the magic!

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