Question 1

How much does a Rockchip repair cost?

Accepted Answer

Well, we try to make it a no cost service to you through insurance. But if you were wanting to pay out of pocket it will be $65 at the dealership and $75 Mobile.

Question 2

Can I go through my insurance?

Accepted Answer

I can work with most insurance companies that cover these repairs as a preventative maintenance to replacing your windshield. How that works is, as long as you carry comprehensive or Full-coverage on your policy. Most insurance companies will waive your deductible specifically for windshield repairs. The only time your deductible applies, is if you need your windshield removed and replaced.

Question 3

Does a glass claim affect my premium (insurance rates)?

Accepted Answer

Filing a glass claim for a rock chip repair usually does not raise your insurance premium. Here's some more info:

Favorable repairs: Windshield repairs are typically much cheaper than replacements, and insurers often prefer them. This can make them less likely to penalize you for the claim.

No-fault claims: In Utah, windshield repairs are typically classified as "no-fault" claims, meaning they shouldn't impact your rates as much as claims where you were found to be at fault in an accident.

Question 4

How long does it take for a rockchip repair?

Accepted Answer

Depending on the severity of the break, a single rockchip repair can take anywhere from 15-20 mins, while multiple repairs can take over an hour.

Question 5

Do I get wholsale pricing as an employee at the dealership?

Accepted Answer

Yes, I cannot list the prices here. Contact me for pricing. If I'm not familiar with you, you must introduce me to your manager at the dealership before I can release our wholesale pricing to you.

Question 6

Do I need to make an appointment?

Accepted Answer

No appointment is necessary. You can find me at the dealership on Saturdays from 9 a.m. to 4 p.m. and Jonah Hill Mon - Fri. Feel free to stop in and ask for the windshield guy.

Question 7

Are insurance claims processed directly?

Accepted Answer

Yes, Your insurance company just requires me to have you on the phone with me to process the glass claim together. It only takes about 10 minutes and we then moved forward with the repair.

Question 8

Do you have a warranty?

Accepted Answer

Yes, 
If repair fails for whatever reason. we will reimburse you the amount you or the insurance company paid out for the repair. We reserve the right in inspect the damage before any funds are released.

@Ian.autoglass

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