Question 1

How can I reset my Dayforce Password

Accepted Answer

You can update your Dayforce Password by clicking the Forgot Password link and following the instructions.  If you are locked out of your account, please visit HR.

Question 2

Where can I view or print out my paystubs?

Accepted Answer

You can view your paystubs or print them out via Dayforce by clicking on the Earnings tab.

Question 3

How do I request time off?

Accepted Answer

That's easy!  You can request time off via the Dayforce website or app.

Question 4

How do I see my Sick & Vacation balances?

Accepted Answer

Great question!  You can log into Dayforce for your most up to date balances.  Balances are also listed on your paystubs.

Question 5

How do I update or change my personal information (address, phone number, direct deposit, taxes, etc.)

Accepted Answer

You can update personal information via Dayforce under the Forms tab.

Question 6

When do my benefits start?

Accepted Answer

For eligible associates who have elected coverage (i.e.: medical, dental, vision, etc.), Highgate's health benefits program becomes effective the first day of the month following two (2) full calendar months of employment.

Question 7

How does Bereavement Leave work?

Accepted Answer

We want to make sure you are supported during this difficult time.  Full-time associates are eligible for up to three days off with pay in the event of a death that occurs with an immediate family member inside the U.S.  If the funeral services are outside of the U.S., the associate may have up to five days off with pay.  Immediate family members are defined as parents, grandparents, in-laws, stepparents, spouse, domestic partner, child, grandchild, stepchild, and siblings (including in-laws).  
Please connect with your leader and request bereavement leave via Dayforce by clicking the Forms link.
Additional documentation such as a funeral/celebration of life pamphlet or death certificate will be requested.

Question 8

How do I access the IHG travel discount program?

Accepted Answer

Please download the IHG app and create a profile.  Please share your club member # with the GM for further assistance.

Question 9

How can I get in contact with HR?

Accepted Answer

The HR offices are located in the support building.  Stop by anytime - we love visitors!  We are generally in the office Monday - Friday from 9am-5pm.  If we missed you, please feel free to contact us via phone or email.
Catherine Schrader - Director of HR - P: 480-951-5174 E: catherine.schrader@miralinaresort.com

Question 10

I have a concern I'd like to discuss, who can I speak to?

Accepted Answer

Don't worry, we are here to help.  Please visit HR for further assistance.

@HighgateMiralina

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